New York State's Home Care Solution


  • 1978 – HCR Home Care is established in Rochester, NY and employs 3 people
  • 1979 – HCR introduces Shared Aide concept
  • 1982 – HCR installs our first computers
  • 1984 – HCR employs over 100 people
  • 1987 – HCR is #1 in Monroe County, New York, by Health System Agency Rating
  • 1988 – HCR becomes a Certified Home Health Agency (CHHA)
  • 1996 – HCR’s first full-scale computer network is installed
  • 1997 – HCR named “Employer of the Year” by Private Industry Council of Rochester (NY)
  • 1999 – HCR included in Democrat and Chronicle’s “Rochester’s Best Place to Work” list
  • 2002 – Health Grades names HCR the Top Quality Provider in Monroe County (NY) with a five star rating
  • 2003 – Migration to MISYS/AllScripts software completed
  • 2005 – Total Knee Replacement protocol study completed; HCR and MVP partner in promoting new protocol to area orthopedists
  • 2006 – HCR becomes an employee-owned company
  • 2006 – The Rochester Business Alliance awards HCR the 2006 Ethics Award for large businesses
  • 2008 – HCR receives the IPRO Quality Award for the 2nd consecutive year
  • 2008 – HCR awarded the Leininger Breakthrough Honorable Mention Award by the Transcultural Nursing Society
  • 2009 – Nursing Outlook Magazine published the peer-reviewed results of HCR’s first Transcultural care initiative, Project Exito!
  • 2010 – HCR, now with over 900 employees, officially begins operations in Genesee, Schoharie, and Orleans Counties
  • 2011 – HCR named Top 100 agency by HomeCare Elite
  • 2011 – HCR begins serving patients in Cortland, Delaware, and Madison Counties
  • 2012 – HCR begins serving patients in Clinton County
  • 2013 – HCR begins serving patients in Otsego and Washington Counties
  • 2014 – HCR begins serving patients in Cayuga, Essex, Franklin, Hamilton, Jefferson, Onondaga, Oswego, St. Lawrence, and Warren Counties
  • 2015 – HCR begins serving patients in Livingston, Ontario, and Wayne Counties

Customer Corner

"[HCR's] Hispanic Team Coordinators have been wonderful and very caring; however, there is one that has stood out. Mark Cuevas is an exceptional employee. There are so many qualities about him that are outstanding. His communication skills are excellent. He is prompt, courteous, and patient. My calls are always answered without delay and he makes sure to touch base with us to assure that the family is comfortable with the coordinating schedules…I am so impressed with Mark’s extraordinary professionalism and sensitivity. "

~ Maria D.S.