



Your health, your home,
your choice

SERVICES
Stay happy in the comfort
of your own home.
Our wide range of home health care and social services provide the helpful support your loved one needs, and the peace of mind you deserve. These services are administered at home to individuals who are recovering, disabled, or chronically ill needing medical, nursing, social or therapeutic treatment, or assistance with daily living activities.
HCR's family of certified and licensed professionals are carefully vetted, so you can trust them to assist you and your loved one to develop a safe and complete care plan unique to your needs.



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NursingOur nurses work in tandem with patients and their physician to plan and oversee home health care. After filling out an initial assessment for care planning, nurses develop a treatment plan to help patients become independent with disease management through education and support. HCR works with nurse leaders and nurse scientists across the country as translational research partners. These relationships have had a positive impact on our ability to have an evidence-based practice.
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Physical TherapyHelps create independence with safe mobility through balance training, strengthening, movements re-education, and equipment management. Our Physical Therapists (PT) address home safety, access mobility, and recommend the appropriate devices. They evaluate patients using diagnostic muscle, nerve, joint, and functional ability tests. PTs establish home health care treatment plans to relieve pain and to develop or restore function in order to reach maximum independence. PTs also instruct patients and their families on the use of prosthetic, orthotic, and assistive devices (canes, walkers, wheelchairs, and more) and educate regarding treatment plans and goals.
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Occupational TherapyAugments skills necessary to complete daily living activities such as bathing and dressing by addressing strength, coordination, balance, vision, and thinking abilities. Occupational Therapists (OT) instruct patients and families on different ways to do daily living activities and help maximize independence. OTs also establish household management routines and instruct patients and their families on the use of appropriate adaptive equipment. OTs communicate with other clinical disciplines and help manage the fall risk of patients though proper evaluation, care planning and patient and family education.
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Speech TherapyProvides treatment and education for communication and swallowing difficulties. Speech-Language Pathologists (SLP) evaluate patients and then develop and implement rehabilitative services for speech, language/voice, and swallowing disorders. They then educate patients and their families regarding the patients' treatment care plan. Our SLPs can also select and administer diagnostic tests and provide appropriate therapeutic techniques and materials.
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Respiratory TherapyNurses and therapists offer skilled services and training to patients and their caregivers to address breathing issues related to conditions such as pneumonia, asthma, COPD, Parkinson’s Disease, and various acute respiratory distress syndromes. Incentive spirometers are commonly used following a hospitalization to gently exercise the lungs and associated muscles, thus maximizing the delivery of much needed oxygen to the bloodstream. Techniques such as pursed lip breathing and diaphragmatic breathing are often taught to patients to assist with relaxation and minimize effort. Supplemental oxygen delivered through a concentrator or tank are used in conjunction with oximetry to ensure patients are receiving adequate oxygen to perform their activities of daily living. Nurses closely monitor the use of medications in the home and work with the patient’s physician to ensure a safe and effective plan.
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Medical Social WorkOur medical social workers and geriatric care managers specialize in home health care. They are uniquely equipped with crisis management skills and an intimate knowledge of the American health care system to help you research what services your loved one needs, how to implement them, and what payment options are available. Medical social work services include, but not limited to: Understanding your loved one’s personal and medical needs Providing support, education, counseling, encouragement and timely interventions, including when people are in crisis Identifying and recommend appropriate services and programs regarding financial, legal, or medical issues Providing guidance on long term planning, housing options, and alternative types of care Offering consumer education and advocacy Consulting on costs and coverage associated with insurance options Serving as a liaison for family members who live far away from their parent or loved ones
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NutritionOur Registered Dieticians (RD) are specially trained on the nutritional requirements for chronic diseases like hypertension and diabetes. Our RDs work with you to develop good nutritional habits and design a healthy and enjoyable eating plan to fit your special needs.

-
NursingOur nurses work in tandem with patients and their physician to plan and oversee home health care. After filling out an initial assessment for care planning, nurses develop a treatment plan to help patients become independent with disease management through education and support. HCR works with nurse leaders and nurse scientists across the country as translational research partners. These relationships have had a positive impact on our ability to have an evidence-based practice.
-
Physical TherapyHelps create independence with safe mobility through balance training, strengthening, movements re-education, and equipment management. Our Physical Therapists (PT) address home safety, access mobility, and recommend the appropriate devices. They evaluate patients using diagnostic muscle, nerve, joint, and functional ability tests. PTs establish home health care treatment plans to relieve pain and to develop or restore function in order to reach maximum independence. PTs also instruct patients and their families on the use of prosthetic, orthotic, and assistive devices (canes, walkers, wheelchairs, and more) and educate regarding treatment plans and goals.
-
Occupational TherapyAugments skills necessary to complete daily living activities such as bathing and dressing by addressing strength, coordination, balance, vision, and thinking abilities. Occupational Therapists (OT) instruct patients and families on different ways to do daily living activities and help maximize independence. OTs also establish household management routines and instruct patients and their families on the use of appropriate adaptive equipment. OTs communicate with other clinical disciplines and help manage the fall risk of patients though proper evaluation, care planning and patient and family education.
-
Speech TherapyProvides treatment and education for communication and swallowing difficulties. Speech-Language Pathologists (SLP) evaluate patients and then develop and implement rehabilitative services for speech, language/voice, and swallowing disorders. They then educate patients and their families regarding the patients' treatment care plan. Our SLPs can also select and administer diagnostic tests and provide appropriate therapeutic techniques and materials.
-
Respiratory TherapyNurses and therapists offer skilled services and training to patients and their caregivers to address breathing issues related to conditions such as pneumonia, asthma, COPD, Parkinson’s Disease, and various acute respiratory distress syndromes. Incentive spirometers are commonly used following a hospitalization to gently exercise the lungs and associated muscles, thus maximizing the delivery of much needed oxygen to the bloodstream. Techniques such as pursed lip breathing and diaphragmatic breathing are often taught to patients to assist with relaxation and minimize effort. Supplemental oxygen delivered through a concentrator or tank are used in conjunction with oximetry to ensure patients are receiving adequate oxygen to perform their activities of daily living. Nurses closely monitor the use of medications in the home and work with the patient’s physician to ensure a safe and effective plan.
-
Medical Social WorkOur medical social workers and geriatric care managers specialize in home health care. They are uniquely equipped with crisis management skills and an intimate knowledge of the American health care system to help you research what services your loved one needs, how to implement them, and what payment options are available. Medical social work services include, but not limited to: Understanding your loved one’s personal and medical needs Providing support, education, counseling, encouragement and timely interventions, including when people are in crisis Identifying and recommend appropriate services and programs regarding financial, legal, or medical issues Providing guidance on long term planning, housing options, and alternative types of care Offering consumer education and advocacy Consulting on costs and coverage associated with insurance options Serving as a liaison for family members who live far away from their parent or loved ones
-
NutritionOur Registered Dieticians (RD) are specially trained on the nutritional requirements for chronic diseases like hypertension and diabetes. Our RDs work with you to develop good nutritional habits and design a healthy and enjoyable eating plan to fit your special needs.

-
NursingOur nurses work in tandem with patients and their physician to plan and oversee home health care. After filling out an initial assessment for care planning, nurses develop a treatment plan to help patients become independent with disease management through education and support. HCR works with nurse leaders and nurse scientists across the country as translational research partners. These relationships have had a positive impact on our ability to have an evidence-based practice.
-
Physical TherapyHelps create independence with safe mobility through balance training, strengthening, movements re-education, and equipment management. Our Physical Therapists (PT) address home safety, access mobility, and recommend the appropriate devices. They evaluate patients using diagnostic muscle, nerve, joint, and functional ability tests. PTs establish home health care treatment plans to relieve pain and to develop or restore function in order to reach maximum independence. PTs also instruct patients and their families on the use of prosthetic, orthotic, and assistive devices (canes, walkers, wheelchairs, and more) and educate regarding treatment plans and goals.
-
Occupational TherapyAugments skills necessary to complete daily living activities such as bathing and dressing by addressing strength, coordination, balance, vision, and thinking abilities. Occupational Therapists (OT) instruct patients and families on different ways to do daily living activities and help maximize independence. OTs also establish household management routines and instruct patients and their families on the use of appropriate adaptive equipment. OTs communicate with other clinical disciplines and help manage the fall risk of patients though proper evaluation, care planning and patient and family education.
-
Speech TherapyProvides treatment and education for communication and swallowing difficulties. Speech-Language Pathologists (SLP) evaluate patients and then develop and implement rehabilitative services for speech, language/voice, and swallowing disorders. They then educate patients and their families regarding the patients' treatment care plan. Our SLPs can also select and administer diagnostic tests and provide appropriate therapeutic techniques and materials.
-
Respiratory TherapyNurses and therapists offer skilled services and training to patients and their caregivers to address breathing issues related to conditions such as pneumonia, asthma, COPD, Parkinson’s Disease, and various acute respiratory distress syndromes. Incentive spirometers are commonly used following a hospitalization to gently exercise the lungs and associated muscles, thus maximizing the delivery of much needed oxygen to the bloodstream. Techniques such as pursed lip breathing and diaphragmatic breathing are often taught to patients to assist with relaxation and minimize effort. Supplemental oxygen delivered through a concentrator or tank are used in conjunction with oximetry to ensure patients are receiving adequate oxygen to perform their activities of daily living. Nurses closely monitor the use of medications in the home and work with the patient’s physician to ensure a safe and effective plan.
-
Medical Social WorkOur medical social workers and geriatric care managers specialize in home health care. They are uniquely equipped with crisis management skills and an intimate knowledge of the American health care system to help you research what services your loved one needs, how to implement them, and what payment options are available. Medical social work services include, but not limited to: Understanding your loved one’s personal and medical needs Providing support, education, counseling, encouragement and timely interventions, including when people are in crisis Identifying and recommend appropriate services and programs regarding financial, legal, or medical issues Providing guidance on long term planning, housing options, and alternative types of care Offering consumer education and advocacy Consulting on costs and coverage associated with insurance options Serving as a liaison for family members who live far away from their parent or loved ones
-
NutritionOur Registered Dieticians (RD) are specially trained on the nutritional requirements for chronic diseases like hypertension and diabetes. Our RDs work with you to develop good nutritional habits and design a healthy and enjoyable eating plan to fit your special needs.

-
NursingOur nurses work in tandem with patients and their physician to plan and oversee home health care. After filling out an initial assessment for care planning, nurses develop a treatment plan to help patients become independent with disease management through education and support. HCR works with nurse leaders and nurse scientists across the country as translational research partners. These relationships have had a positive impact on our ability to have an evidence-based practice.
-
Physical TherapyHelps create independence with safe mobility through balance training, strengthening, movements re-education, and equipment management. Our Physical Therapists (PT) address home safety, access mobility, and recommend the appropriate devices. They evaluate patients using diagnostic muscle, nerve, joint, and functional ability tests. PTs establish home health care treatment plans to relieve pain and to develop or restore function in order to reach maximum independence. PTs also instruct patients and their families on the use of prosthetic, orthotic, and assistive devices (canes, walkers, wheelchairs, and more) and educate regarding treatment plans and goals.
-
Occupational TherapyAugments skills necessary to complete daily living activities such as bathing and dressing by addressing strength, coordination, balance, vision, and thinking abilities. Occupational Therapists (OT) instruct patients and families on different ways to do daily living activities and help maximize independence. OTs also establish household management routines and instruct patients and their families on the use of appropriate adaptive equipment. OTs communicate with other clinical disciplines and help manage the fall risk of patients though proper evaluation, care planning and patient and family education.
-
Speech TherapyProvides treatment and education for communication and swallowing difficulties. Speech-Language Pathologists (SLP) evaluate patients and then develop and implement rehabilitative services for speech, language/voice, and swallowing disorders. They then educate patients and their families regarding the patients' treatment care plan. Our SLPs can also select and administer diagnostic tests and provide appropriate therapeutic techniques and materials.
-
Respiratory TherapyNurses and therapists offer skilled services and training to patients and their caregivers to address breathing issues related to conditions such as pneumonia, asthma, COPD, Parkinson’s Disease, and various acute respiratory distress syndromes. Incentive spirometers are commonly used following a hospitalization to gently exercise the lungs and associated muscles, thus maximizing the delivery of much needed oxygen to the bloodstream. Techniques such as pursed lip breathing and diaphragmatic breathing are often taught to patients to assist with relaxation and minimize effort. Supplemental oxygen delivered through a concentrator or tank are used in conjunction with oximetry to ensure patients are receiving adequate oxygen to perform their activities of daily living. Nurses closely monitor the use of medications in the home and work with the patient’s physician to ensure a safe and effective plan.
-
Medical Social WorkOur medical social workers and geriatric care managers specialize in home health care. They are uniquely equipped with crisis management skills and an intimate knowledge of the American health care system to help you research what services your loved one needs, how to implement them, and what payment options are available. Medical social work services include, but not limited to: Understanding your loved one’s personal and medical needs Providing support, education, counseling, encouragement and timely interventions, including when people are in crisis Identifying and recommend appropriate services and programs regarding financial, legal, or medical issues Providing guidance on long term planning, housing options, and alternative types of care Offering consumer education and advocacy Consulting on costs and coverage associated with insurance options Serving as a liaison for family members who live far away from their parent or loved ones
-
NutritionOur Registered Dieticians (RD) are specially trained on the nutritional requirements for chronic diseases like hypertension and diabetes. Our RDs work with you to develop good nutritional habits and design a healthy and enjoyable eating plan to fit your special needs.

-
NursingOur nurses work in tandem with patients and their physician to plan and oversee home health care. After filling out an initial assessment for care planning, nurses develop a treatment plan to help patients become independent with disease management through education and support. HCR works with nurse leaders and nurse scientists across the country as translational research partners. These relationships have had a positive impact on our ability to have an evidence-based practice.
-
Physical TherapyHelps create independence with safe mobility through balance training, strengthening, movements re-education, and equipment management. Our Physical Therapists (PT) address home safety, access mobility, and recommend the appropriate devices. They evaluate patients using diagnostic muscle, nerve, joint, and functional ability tests. PTs establish home health care treatment plans to relieve pain and to develop or restore function in order to reach maximum independence. PTs also instruct patients and their families on the use of prosthetic, orthotic, and assistive devices (canes, walkers, wheelchairs, and more) and educate regarding treatment plans and goals.
-
Occupational TherapyAugments skills necessary to complete daily living activities such as bathing and dressing by addressing strength, coordination, balance, vision, and thinking abilities. Occupational Therapists (OT) instruct patients and families on different ways to do daily living activities and help maximize independence. OTs also establish household management routines and instruct patients and their families on the use of appropriate adaptive equipment. OTs communicate with other clinical disciplines and help manage the fall risk of patients though proper evaluation, care planning and patient and family education.
-
Speech TherapyProvides treatment and education for communication and swallowing difficulties. Speech-Language Pathologists (SLP) evaluate patients and then develop and implement rehabilitative services for speech, language/voice, and swallowing disorders. They then educate patients and their families regarding the patients' treatment care plan. Our SLPs can also select and administer diagnostic tests and provide appropriate therapeutic techniques and materials.
-
Respiratory TherapyNurses and therapists offer skilled services and training to patients and their caregivers to address breathing issues related to conditions such as pneumonia, asthma, COPD, Parkinson’s Disease, and various acute respiratory distress syndromes. Incentive spirometers are commonly used following a hospitalization to gently exercise the lungs and associated muscles, thus maximizing the delivery of much needed oxygen to the bloodstream. Techniques such as pursed lip breathing and diaphragmatic breathing are often taught to patients to assist with relaxation and minimize effort. Supplemental oxygen delivered through a concentrator or tank are used in conjunction with oximetry to ensure patients are receiving adequate oxygen to perform their activities of daily living. Nurses closely monitor the use of medications in the home and work with the patient’s physician to ensure a safe and effective plan.
-
Medical Social WorkOur medical social workers and geriatric care managers specialize in home health care. They are uniquely equipped with crisis management skills and an intimate knowledge of the American health care system to help you research what services your loved one needs, how to implement them, and what payment options are available. Medical social work services include, but not limited to: Understanding your loved one’s personal and medical needs Providing support, education, counseling, encouragement and timely interventions, including when people are in crisis Identifying and recommend appropriate services and programs regarding financial, legal, or medical issues Providing guidance on long term planning, housing options, and alternative types of care Offering consumer education and advocacy Consulting on costs and coverage associated with insurance options Serving as a liaison for family members who live far away from their parent or loved ones
-
NutritionOur Registered Dieticians (RD) are specially trained on the nutritional requirements for chronic diseases like hypertension and diabetes. Our RDs work with you to develop good nutritional habits and design a healthy and enjoyable eating plan to fit your special needs.
TRANSCULTURAL
CARE

We understand and recognize cultural preferences regarding health care. HCR will respect and support your family traditions, religious beliefs, cultural practices, and help with any personal language barriers/needs.

MULTI-LANGUAGE CARE
HCR clinicians and paraprofessionals are skilled in the following languages:
• Spanish
• Ukrainian
• French
• Russian
Interpretation and language-access assistance is available for those not listed for complete language coverage.
• Italian
• German
• Vietnamese
• American Sign Language (ASL)

Providing safe and competent care
without prejudice or discrimination.
HCR Home Care established the Lesbian, Gay, Bisexual, Transgender, and Queer/Questioning Care Program in order to promote the health and well-being of LGBTQ+ patients served in Rochester and Monroe County.
Through the delivery of high quality, LGBTQ+ Affirming Home Health Care services, we are dedicated to providing safe and inclusive environments to help our patients thrive and meet their health care goals.
HCR Home Care and HCR Care Management advocate services for transgender patients. We help transgender individuals navigate the process to change identity, and connect individuals with community resources.
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For more information, contact us at 800-270-4904 or email us at info@hcrhealth.com.
LGBTQ+ PROGRAM

PAYING FOR HOME HEALTH CARE
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It can be more affordable than you think. We accept a wide variety of insurances including, Medicare, Medicaid, HMO’s (Health Maintenance Organizations), and the Veteran’s Administration. Home health care can also be paid on a private basis by patients and families.
Call (800) 270-4904 today to speak with a home health care expert. We can work within your means to provide a customized care plan that is right for you.