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Your health, your home,

your choice

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SERVICES

Stay happy in the comfort
of your own home.

 

Our wide range of home health care and social services provide the helpful support your loved one needs, and the peace of mind you deserve. These services are administered at home to individuals who are recovering, disabled, or chronically ill needing medical, nursing, social or therapeutic treatment, or assistance with daily living activities.

 

HCR's family of certified and licensed professionals are carefully vetted, so you can trust them to assist you and your loved one to develop a safe and complete care plan unique to your needs.

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Skilled Services

Home Health Aides (HHA)


Provide basic health-related services, such as checking blood pressure and changing bandages, in addition to bathing, dressing and hygiene, meal plan prep and homemaking services. Most of our HHAs advance into nursing careers in order to expand their services to patients at home.




Personal Care Aides (PCA)


PCAs are part of the home care team and provide more homemaking and companionship than health-related services. Some of these services include daily living activities, laundry and light housekeeping.





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Paraprofessional Services

Home Health Aides (HHA)


Provide basic health-related services, such as checking blood pressure and changing bandages, in addition to bathing, dressing and hygiene, meal plan prep and homemaking services. Most of our HHAs advance into nursing careers in order to expand their services to patients at home.




Personal Care Aides (PCA)


PCAs are part of the home care team and provide more homemaking and companionship than health-related services. Some of these services include daily living activities, laundry and light housekeeping.





 
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Care Management

Health Home Care Management


Care Management is an approach to care focusing on client education and coordination of services that promote self-management. It also focuses on physical, behavioral, and social health goals. Care Managers work as your partners to identify goals, acknowledge needs, and to refer and connect to necessary services. Our program supports both adults and children age 6 and up. As your advocate, our Care Managers routinely work with the Department of Human Services, medical providers, insurance companies, community resources, and housing programs to help meet your needs. Care Managers will: • Identify barriers to reaching goals • Assist in creating a crisis plan • Identify gaps in care and assist to get medical needs met • Advocate to ensure your care team is working for you for
hospitalization discharge, home care services, or medical specialists • Find community resources such as food pantries, clothing closets,
and community programs • Schedules medical transportation • Provides housing lists and helps fill out applications Eligibility Requirements: Active Medicaid with chronic physical and/or mental health needs

For more information call 800-270-4904 | Click here to complete a referral





 
 
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Rehabilitation Services

Home Health Aides (HHA)


Provide basic health-related services, such as checking blood pressure and changing bandages, in addition to bathing, dressing and hygiene, meal plan prep and homemaking services. Most of our HHAs advance into nursing careers in order to expand their services to patients at home.




Personal Care Aides (PCA)


PCAs are part of the home care team and provide more homemaking and companionship than health-related services. Some of these services include daily living activities, laundry and light housekeeping.





 
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Specialized Care

Home Health Aides (HHA)


Provide basic health-related services, such as checking blood pressure and changing bandages, in addition to bathing, dressing and hygiene, meal plan prep and homemaking services. Most of our HHAs advance into nursing careers in order to expand their services to patients at home.




Personal Care Aides (PCA)


PCAs are part of the home care team and provide more homemaking and companionship than health-related services. Some of these services include daily living activities, laundry and light housekeeping.





TRANSCULTURAL

CARE

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We understand and recognize cultural preferences regarding health care. HCR will respect and support your family traditions, religious beliefs, cultural practices, and help with any personal language barriers/needs.

 
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MULTI-LANGUAGE CARE

HCR clinicians and paraprofessionals are skilled in the following languages:

• Spanish
• Ukrainian

• French

• Russian

Interpretation and language-access assistance is available for those not listed for complete language coverage.

• Italian
• German

• Vietnamese

• American Sign Language (ASL)

 
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Providing safe and competent care
without prejudice or discrimination.

 

HCR Home Care established the Lesbian, Gay, Bisexual, Transgender, and Queer/Questioning Care Program in order to promote the health and well-being of LGBTQ+ patients served in Rochester and Monroe County.
 

Through the delivery of high quality, LGBTQ+ Affirming Home Health Care services, we are dedicated to providing safe and inclusive environments to help our patients thrive and meet their health care goals.

 

HCR Home Care and HCR Care Management advocate services for transgender patients. We help transgender individuals navigate the process to change identity, and connect individuals with community resources.

For more information, contact us at 800-270-4904 and ask
for Leslie Alvarado, our LGBTQ+ Program Team Leader.

LGBTQ+ PROGRAM

 
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PAYING FOR HOME HEALTH CARE

It can be more affordable than you think. We accept a wide variety of insurances including, Medicare, Medicaid, HMO’s (Health Maintenance Organizations), and the Veteran’s Administration. Home health care can also be paid on a private basis by patients and families.

 

Call (800) 270-4904 today to speak with a home health care expert. We can work within your means to provide a customized care plan that is right for you. 

 

“Your nurses are excellent! You can take pride that you have employees like this representing your organization.”

 

— Michael N.

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