What to Expect with Home Care Services in Rochester, NY

When considering home care for yourself or a loved one, it's natural to have questions. At HCR Home Care in Rochester, NY, our goal is to provide compassionate, personalized care that supports independence while delivering the medical and daily assistance needed to thrive at home. 

Whether you're recovering from an illness or injury, managing a chronic condition, or transitioning home after surgery, HCR offers flexible home care services tailored to meet your unique needs. 

Home care is an ideal solution for those who wish to remain in the comfort of their own homes but need professional support that may go beyond what family or friends can provide. From skilled nursing and therapy to social work and personal care assistance, our team works with you to design a customized care plan that fits your life. 

Is Home Care Right for You? 

You may qualify for home care services if you're finding it difficult to leave home and are experiencing any of the following: 

• Medication management needs 

• Wound or ostomy care 

• Diabetes management 

• Recovery from joint replacement surgery (hip, knee, shoulder) 

• Frequent falls or fractures 

• Urinary tract infections or incontinence 

• Multiple or recent hospitalizations 

What to Expect When Starting Home Care Services in Rochester, NY

Getting Started Is Easy 

You can begin services with HCR in just a few steps: 

• Ask your doctor for a referral to HCR Home Care in Rochester, NY 

• Call our Intake Team directly at 800-270-4904 

• If you're in the hospital, ask your discharge planner or hospital social worker to coordinate with HCR 

  
  

Comprehensive Initial Assessment 

Your home care journey begins with an in-depth, in-home evaluation by a nurse, care coordinator, or case manager. This assessment helps us understand your health, environment, and personal preferences so we can design a care plan tailored to your needs.

We will: 

• Review your medical history – Including current diagnoses, medications, hospital stays, and your physician’s recommendations 

• Assess daily living needs – Identifying assistance needed with tasks like bathing, cooking, dressing, and mobility 

• Understand personal and cultural preferences – Respecting lifestyle routines, traditions, and values 

• Develop a personalized care plan – Outlining the type, frequency, and goals of care to support your health, safety, and independence 

Your Compassionate Home Care Team 

HCR Home Care provides a skilled, multidisciplinary team to meet a wide range of patient needs. Depending on your care plan, your team may include: 

Skilled Nursing in Rochester, NY 

Skilled nurses work closely with your physician to coordinate and oversee home health care. After conducting a comprehensive assessment, they create a treatment plan focused on achieving better health outcomes and greater independence. 

Nursing services may include: 

• Medical care and medication administration 

• Health monitoring for chronic and acute conditions 

• Patient and caregiver education for disease management 

• Preventive care to avoid unnecessary hospitalizations 

Skilled nursing care is essential for recovery and long-term health in the comfort and familiarity of home. 

Medical Social Work in Rochester, NY 

Medical social workers provide emotional support, education, and care coordination to help patients and families navigate the complexities of home care. 

They offer: 

• Counseling, education, and crisis intervention 

• Guidance on long-term planning, housing options, and alternative care 

• Help with identifying available services and payment options 

• Communication support for families who live far from their loved ones 

Our social workers serve as trusted advocates, ensuring families feel supported and informed every step of the way. 

Therapy Services at Home 

Our licensed therapy team—including physical, occupational, speech, and respiratory therapists—plays a critical role in helping patients recover and maintain independence. 

Physical Therapy in Rochester, NY 

Physical therapists (PTs) help patients regain strength, balance, and safe mobility. After a full evaluation, PTs create treatment plans that may include: 

• Balance and strength training 

• Movement re-education 

• Pain relief and mobility exercises 

• Home safety assessments and equipment recommendations (walkers, canes, wheelchairs) 

PTs also educate patients and caregivers on how to use assistive devices correctly and confidently. 

Occupational Therapy in Rochester, NY 

Occupational therapists (OTs) focus on restoring the ability to complete daily tasks like bathing, dressing, and meal preparation. 

Services include: 

• Strength and coordination training 

• Cognitive and visual skill support 

• Home safety modifications and fall prevention 

• Education on adaptive tools and household routines 

OTs empower patients to live safely and independently at home. 

Speech Therapy in Rochester, NY 

Speech-language pathologists (SLPs) help patients overcome communication and swallowing difficulties through personalized therapy programs. 

They provide: 

• Speech, voice, and language therapy 

• Swallowing rehabilitation 

• Cognitive-communication strategies 

• Education for patients and caregivers 

SLPs play a vital role in recovery after stroke, neurological conditions, or illness-related impairments. 

Respiratory Therapy in Rochester, NY 

For patients with chronic or acute respiratory conditions, respiratory therapy helps manage breathing and improve oxygenation. 

Services may include: 

• Pursed-lip and diaphragmatic breathing techniques 

• Use of incentive spirometers to strengthen the lungs 

• Oxygen therapy using concentrators or tanks 

• Monitoring oxygen levels and medication use 

Our nurses and therapists coordinate with physicians to ensure safe, effective respiratory care. 

Nutrition Services in Rochester, NY 

Nutrition is an essential part of recovery and long-term health. Our registered dietitians (RDs) are trained to design meal plans that support specific health goals and medical conditions. 

RD services include: 

• Meal planning tailored to medical conditions and preferences 

• Nutrition education for lifestyle changes 

• Guidance on portion control, food labels, and special diets 

• Dietary strategies to manage medication side effects 

Whether you're managing diabetes, hypertension, or recovering from illness, our RDs help you build healthier habits through customized support. 

Home Health Aide (HHA) and Personal Care Aide (PCA) Services 

HHAs and PCAs are essential to maintaining daily routines and promoting independence in the home. 

Home Health Aide (HHA) Services in Rochester, NY 

HHAs provide personal care and basic health-related services under clinical supervision. Their responsibilities may include: 

• Bathing, dressing, and grooming 

• Monitoring vital signs (e.g., blood pressure) 

• Changing bandages and assisting with simple medical tasks 

• Preparing meals and light housekeeping 

Many HHAs go on to pursue nursing careers, continuing their dedication to patient care. 

Personal Care Aide (PCA) Services in Rochester, NY 

PCAs offer non-medical support and companionship, helping patients maintain a clean, safe, and comfortable home. 

PCA duties include: 

• Assistance with dressing, hygiene, and light personal care 

• Emotional support and social interaction 

• Meal prep and household task support 

• Light housekeeping, laundry, and errands 

Support with Daily Activities (ADLs & IADLs) 

HHAs and PCAs assist with: 

• Personal Hygiene & Grooming – Bathing, dressing, shaving, oral care 

• Meal Preparation & Feeding – Cooking, feeding support, dietary needs 

• Mobility Assistance – Walking, transferring, and fall prevention 

• Housekeeping – Laundry, dishes, tidying, and organizing 

These services are vital for maintaining dignity, independence, and a high quality of life at home. 

Medical and Specialized Services at Home 

For patients with more complex needs, we also provide: 

• Wound and ostomy care 

• Monitoring of vital signs and chronic conditions 

• Diabetes support, including insulin management 

• Catheter care 

• Stroke and post-surgical rehabilitation 

Culturally Competent Care 

We understand that quality care must be inclusive and respectful of each patient’s cultural background. At HCR, we are committed to delivering culturally competent care by: 

• Respecting family traditions and cultural practices 

• Supporting religious beliefs and preferences 

• Addressing language needs and communication barriers 

  

  
  

Flexible, Reliable Support You Can Trust 

HCR Home Care in Rochester, NY offers a flexible range of services—from short-term recovery to long-term support. Whether you need just a few hours per week or 24/7 care, we’ll adapt your plan as your needs change. 

By understanding what to expect, you can make informed choices and feel confident knowing that expert care is available—right where you live. 

Commitment To Quality 

HCR is committed to providing the best quality and compassionate care available. Our goal is to keep you or your loved one healthy and happy in your own home environment and reduce the risk of going back to the hospital or emergency room. 

Get Started with Home Care Today! 

Call (800) 270-

4904 or fill out our Contact Form today to be connected with a home health care expert at HCR Home Care in Rochester, NY. We can work within your means to provide a customized care plan that is right for you.