New York State's Home Care Solution

Insurance & Billing

Home care services and supplies required by home health care plans or otherwise ordered by your physician are often covered by most major health insurers. HCR accepts a wide variety of insurances and partners with nearly 600 physicians and surgeons, as well as several residential geriatric home care facilities.

Home health care may be covered through a variety of sources including Medicare, Medicaid, HMO’s (Health Maintenance Organizations), and Veteran’s Administration.

Home health care can also be paid on a private basis by patients and families. HCR provides each patient with the associated cost of care before commencing with service. HCR accepts most major credit cards.

Home care benefits and eligibility requirements vary greatly from plan to plan. Contact HCR and we'll help you determine the specific coverage provisions of your plan.

Pay Your Bill Online

HCR is happy to now offer online payments!  Click on the link below for our e-commerce site, where you can safely and securely pay your HCR bill.  If you have any questions or concerns, contact our Billing Department at 800-270-4904 or submit a comment here.

Customer Corner

"I recently had an illness and had to be in the hospital for approximately 3 1/2 weeks. I had nurses from your organization come to my home to get me back on my feet. I had lost a lot of my muscle mass and stamina during my stay at hospital, plus had some medical needs. Your nurses from the North Country region are excellent! Every single one of them was great! You can take pride that you have employees like this representing your organization. Please convey my deep gratitude and appreciation for the nurses in my time of need. I think this is a great service! Thanks so much."

~ Michael N.