HCR Health - Clinician's Blog http://www.hcrhealth.com en-us Sat, 25 May 2013 10:02:00 -0400 Sat, 25 May 2013 10:02:00 -0400 http://blogs.law.harvard.edu/tech/rss rchamberlin@hcrhealth.com bknitter@hcrhealth.com <![CDATA[Home Care Through the Eyes of a Referring Physician]]> http://www.hcrhealth.com/content/news/blog/home-care-through-the-eyes-of-a-referring-physician Earlier this year, I accepted the position of Medical Director for HCR Home Care.  I’d worked with and admired the work of the agency’s staff for many years - but given my new role, I decided it was time for some first-hand knowledge of what it’s like to deliver home care. 

Donna, a community health nurse at HCR, and I met at a downtown high-rise apartment complex to ‘open’ a patient who’d been discharged from the hospital the day before.  Donna is an ‘opening’ nurse – a registered nurse with special assessment skills (which were apparent as I watched her carefully and patiently go through all the aspects of this case). However, once the patient was opened, he would be cared for by his regular HCR nurse.

The patient, Pedro, had an osteomyelitis of his foot (an inflammation and likely bacterial infection of the bone), and several other health issues including kidney transplantation, diabetes, hypertension, , and a host of other problems which led to his need for over a dozen medications, some taken two, three, or four times per day.  Pedro produced a large plastic bag with at least 30 bottles for Donna to go through.  I already knew that medication management was a key area for coordination between the physician, pharmacy, and home care, but this was eye-opening!  Donna put the medications Pedro would need for the week in a medication management box, and made sure the others were put away safely.  During this process, she discovered that although Pedro thought Vitamin D was to be taken once a month, it had been prescribed for once a week, requiring her to call the doctor’s office.  She also found that several of the medications were no longer needed.  This is a common problem, which fortunately can be addressed by the opening home care nurse, and reconciled with the physician.

The bandage Pedro had on his foot wound was nearly completely unraveled when we arrived.  The appropriate use of the bandage, and how it should be managed to avoid infection and contamination, was something Donna would clearly need to go over WITH WHO?.  She examined the foot wound closely to determine if a wound care specialist was needed, or if the care could be handled by his regular nurse.

Donna’s in-depth questioning of Pedro regarding his living situation and family support reminded me of how different the controlled environment of the hospital and uncontrolled environment of the home can be.  Pedro doesn’t cook for himself, and relies on his stepdaughter to help him shop and cook.  He takes insulin twice a day, and said that he, “checks his sugars daily, and takes more sugar when the sugars are low.”  It was unclear what happened when the sugars were high.  Donna told me a diabetic educator would be assigned to Pedro, but that the hurdles of overcoming cultural preferences and his past unwillingness to modify his diet may be a problem.  Nevertheless, transcultural nursing approaches would be used by HCR’s staff in an effort to negotiate and ‘repattern’ Pedro’s behavior.  After all, you can never tell whether this may be the time Pedro will respond, perhaps with the help of his stepdaughter.

Pedro had received home care from HCR before, and asked about his Spanish-speaking nurse, Christina, with whom he’d established a bond.  He told us he felt his hospital team was so complex - with so many doctors - that he couldn’t relate to any one of them, but that he could relate to “his” home care nurse.  It was clear that in his own home Pedro felt better able to understand what was going on.  He was very pleased to learn that Christina would once again be assigned as his nurse and case manager!

As a physician, I was glad to gain some understanding of the environment and situations in which my plans of care sometimes have to be delivered.  It will affect my thinking in the future about how to best work with the home care nurse to set goals.  Walking alongside Donna gave me a new appreciation of how physicians and home care nurses working closely together can improve patient outcomes.

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July 23, 2010 home-care-through-the-eyes-of-a-referring-physician
<![CDATA[Recognizing the Wonderful Nurses]]> http://www.hcrhealth.com/content/news/blog/recognizing-the-wonderful-nurses It’s not surprising to hear that nursing is ranked as one of the most trusted professions year after year, according to Gallup polls. More than 100 nurses at HCR Home Care work very hard to uphold this incredible standard every day. As skilled, compassionate health professionals, our nurses’ goal is to help patients achieve their optimal level of wellness. The saying “Nurses dispense comfort, compassion, and caring without even a prescription” holds true at HCR!

Each year, to publicly honor these amazing individuals and their profession, HCR recognizes our nurse employees during National Nurses Week in May. This year, nursing staff and administration gathered to celebrate the 2nd Annual Patient Memorial Garden Planting at our offices in Henrietta. In addition, we honor the legacy of Lillian Wald, creator and champion of public health nursing, by maintaining her grave at Mt. Hope Cemetery and holding annual memorial ceremonies honoring her legacy. Nurses Week 2010 culminated with a recognition and awards dinner, celebrating the work we do and acknowledging nurse accomplishments over the past year. The highlight of the dinner was the announcement of the nurse selected as the recipient of the HCR Lillian Wald award.

Every day, nurses demonstrate their passion and strong commitment to the patients they serve. Let us follow their lead and show them our appreciation for the vital work they do to keep us all healthy!

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May 21, 2010 recognizing-the-wonderful-nurses
<![CDATA[HCR's 2010 Family Picnic]]> http://www.hcrhealth.com/content/news/blog/hcr-2010-family-picnic Summer is here!  This means HCR’s 2010 Employee Family Picnic is just around the corner!  This is a great time for all HCR employees and their families to get together and enjoy some great food, entertainment, and each other’s company!  Since we are rapidly growing, this is a perfect opportunity to meet new staff and their families, as well as to mingle with some folks we may not necessarily see on a day-to-day basis.

At HCR Home Care, we value our employees, their families, and celebrate our collective cultural heritage.  This year, we are jazzing things up a bit and adding a cultural spin on our summer event in recognition of HCR’s Transcultural Care Programs. 

There will be a little something for everyone to enjoy!  You can totally tantalize your taste buds with a variety of ethnic foods – Latin, Soul, and Ukrainian!  Does tapping your toes and dancing sound fun?  Great sounds of a Salsa and Gospel band will fill our ears!  And, it wouldn’t be an HCR event without our very own choir – HCR Caring Voices will be stopping in to belt out a few tunes!  For those bringing little ones, they can have fun playing in the enclosed playground or some games setup just for them.

Summer Fun…We Can Do That!!

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July 16, 2010 hcr-2010-family-picnic
<![CDATA[The Joys of Home Health Nursing]]> http://www.hcrhealth.com/content/news/blog/the-joys-of-home-health-nursing I recently joined HCR Home Care as the Director of Human Resources after working many years at a company dedicated to manufacturing high quality health care products.  And while both companies were in the health care industry, HCR offers a very different type of ‘product.’ We are in the people business. Dedicated health care providers who care for the aged, ill, and injured in the comfort of their homes.

Being in Human Resources, I get to meet a lot of people interested in joining the HCR Home Care family.  HCR provides skilled nursing, rehabilitation, social work, and home health aide services to thousands of Rochester-area patients each year.  Because the nature of what we do is so important and requires such a high level of trust between us and our patients, HCR is careful to bring people onboard who have a passion for caring for others and who demonstrate a high level of respect toward the needs of our community members.

Careers in Nursing
As part of our selection process, nursing candidates have the opportunity to talk with our nurse management team to learn more about what we do… community health nursing.  The majority of our nurses come from acute care settings like hospitals, but the home health environment is a distinctly different and rewarding experience.  Nurses who excel at HCR enjoy the flexibility to set their own schedules, manage patient care over the course of treatment, and provide a high degree of education to patients and their families. 

We also ask potential new nurse candidates to travel with and observe or “shadow” one of our seasoned community health nurses prior to deciding to join HCR.  This valuable shadowing experience allows candidates to clearly understand a typical day for a home care nurse and their role in administering home care.

I recently had a great conversation with a hospital nurse who had just completed her shadowing experience.  She remarked that the home health care approach allowed the nurse to provide the dedicated focus and support to patients that many nurses in the hospital wish to provide, but find difficult to do in that environment.  It is that opportunity… to have a fundamental and individualized impact in the patients’ preferred environment that defines the true value of home health care.

We’d like to share more with you regarding the benefits of working at HCR Home Care and the joy of home health nursing. To learn more, call me at 585-272-1930, or apply on-line at www.HCRhealth.com via our Employment page. We look forward to hearing from you!

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July 02, 2010 the-joys-of-home-health-nursing
<![CDATA[Care for Veterans]]> http://www.hcrhealth.com/content/news/blog/care-for-veterans Although Veteran’s Day isn’t until November, HCR Home Care is proud to support, honor, and care for veterans throughout the year. Veterans have served our country in a way only a select few Americans can claim. They’ve fought for our freedoms and interests worldwide, and did it with honor and dignity. The compassionate caregivers at HCR Home Care appreciate the sacrifices these brave men and women have made.

HCR recognizes the unique needs of our distinguished veterans, and has taken the steps necessary to create a veteran-friendly home care environment… one that provides vets with the best quality home care. Our skilled health care professionals offer expert home care to veterans with all types of health-related needs, including medical and surgical care, chronic disease care, and pain management. In addition, HCR provides a full complement of home health aide services. Working under the direction of our nurses and therapists, home health aides assist our veterans with activities of daily living such as bathing, dressing, meal preparation, laundry, coordinating appointments, running errands, and providing companionship.

In addition, the clinical care coordinators at HCR work in partnership with Veteran’s Administration personnel to maximize VA and Medicare benefits for veterans – ensuring they receive the full range of services to which they are entitled. The close relationship HCR has with the VA and regional VA health centers helps provide peace-of-mind for our veterans, and allows them to focus on improving their wellness.

Home care services are often recommended by VA discharge planners, physicians, or by a social workers at the hospital; these individuals will generally initiate referrals to HCR. However, veterans may contact HCR at any time at 585-272-1930 and ask for assistance in starting services.

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June 25, 2010 care-for-veterans
<![CDATA[National Men's Health Week]]> http://www.hcrhealth.com/content/news/blog/national-mens-health-week This is National Men’s Health Week, and with Father’s Day right around the corner, it’s a good idea to remind ourselves take that extra step toward a healthy lifestyle. According to the Centers for Disease Control and Prevention, a few very simple daily steps can help men lead a healthy life.

1. Healthy Nutrition
A healthy diet includes a variety of fruits, vegetables, and whole grains every day. Foods and drinks which are high in calories, sugar, salt, fat, and alcohol should be consumed in moderation or avoided all together. Food pyramids outline various food groups and food choices that form the foundation of a healthy diet.

2. Regular activity
Recommendations for an active lifestyle include at least 2½ hours of activity each week. Activities that elevate your breathing and heart rates should be included. For moderate endurance exercise, simply walk a little further each time you exercise and gradually increase the pace of your walks as the weeks pass. A very simple trick to get a bit more exercise without even trying is to park your car further away from the entrance to stores, work, etc. rather than looking for the closest spot. As always, check with your physician first before increasing your activity level.

3. Healthy lifestyle
Use sunscreen with sun protective factor (SPF) 15 or higher and UVA/UVB protection. The sun’s UV rays can damage your skin in as little as 15 minutes, so place sunscreen before you go outside. Wash your hands to stop the spread of germs and avoid getting sick. It is best to wash your hands with soap and clean running water for 20 seconds.

4. Manage stress
Be sure to maintain a healthy balance between work, home, and recreation. If you encounter periods of stress, reach out to family and friends and ask for their support. Stay positive and take time to relax. Be sure to get seven to nine hours of sleep each night.

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June 18, 2010 national-mens-health-week
<![CDATA[Staying Super Safe in the Summer Sun]]> http://www.hcrhealth.com/content/news/blog/staying-super-safe-in-the-summer-sun The weather is finally warming up and it’s time to enjoy all kinds of outdoor activities. However, you have to play it safe. In the United States, more than one million people are diagnosed each year with skin cancer, making it the most common form of cancer in the country. So make sure to be safe by following these sun-safety tips. When out in the sun, be sure to:

• Apply a sunscreen with a SPF of 15 or higher. Reapply often. For children, it’s recommended to use sunscreen with an SPF 30 or higher.
• Wear clothing that’s dark and tightly woven.
• Wear a wide-brimmed hat and sunglasses.
• Keep children six months old or less out of the sun completely.
• Stay in the shade whenever possible.

Remember, it’s never a good idea to use tanning beds.

HCR Home Care wants you to be careful this summer! Practice these simple rules for optimal skin health.

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May 29, 2012 staying-super-safe-in-the-summer-sun
<![CDATA[Safe at Home]]> http://www.hcrhealth.com/content/news/blog/safe-at-home June is Home Safety Month, and the national not-for-profit Home Safety Council asks Americans, ‘Is your house really safe?’ The Council has pulled together a few simple steps to make your home safer, particularly for seniors. Many are not aware, but the number one cause of preventable injury in seniors in the home is falls, but you don’t have to be the next statistic!

• Secure rugs with two-sided tape to avoid tripping.
• Install hand rails on both sides of a staircase.
• Install night lights in areas of the home where you walk regularly.
• Add reflective, non-skid tape on all non-carpeted steps.
• Install lever-type handles on all doors (these are great for arthritic hands).
• Place a bench or sturdy chair near all entryways into your home. This provides a safe place to rest upon returning home or is a place to place heavy packages.
• Consider use of lighted rocker light switches.
• Consider a raised toilet seat (19” is the standard height for a senior) with nearby grab bars.

An HCR Home Care occupational therapist is the perfect resource to evaluate your home to make it a safer place to be! Call us at 585-272-1930 to find out more.

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June 04, 2010 safe-at-home
<![CDATA[Backyard Cookout Safety Tips]]> http://www.hcrhealth.com/content/news/blog/backyard-cookout-safety-tips The weather is warming up and it’s time for family gatherings and grilling outdoors! Make sure you take special steps to keep your family safe from grilling accidents or injuries. Here are some tips:

• Propane and charcoal BBQ grills should only be used outdoors.
• The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
• Keep children and pets away from the grill area.
• Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
• Never leave your grill unattended.
• Keep a fire extinguisher accessible near your grill area when you begin.

Every year, hundreds of people in the United States suffer painful and sometimes life-threatening burns resulting from the careless use of outdoor grills.

HCR Home Care wants you to be careful this summer! Follow these simple rules for safe grilling and have fun!

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May 28, 2010 backyard-cookout-safety-tips
<![CDATA[Serving our Hispanic Community]]> http://www.hcrhealth.com/content/news/blog/serving-our-hispanic-community
One of my fondest memories as a young girl was the honor I received when I was crowned Miss Puerto Rico of Rochester in 1996. It was a dream of mine for as long as I can remember to have the opportunity to represent, and be an ambassador, for the Hispanic Community here in my hometown of Rochester. Not only was I representing my community, but my family and culture as well. It was with great pride that I accepted the role of informing, educating, and representing the entire Hispanic Community with the dignity and the respect it deserves.

Many years have passed since then, and although my pageant days are over, I again have the opportunity to work closely with the Hispanic Community. As a Human Resources Associate with HCR Home Care, I work with more than 220 Hispanic employees, who care for hundreds of people every day in predominantly Hispanic households. HCR’s Hispanic home care program provides our patients with the type of care which recognizes and supports family traditions and religious beliefs. HCR takes pride in the fact that all of our bilingual staff members are highly-skilled and trained to provide expert care.

Here at HCR Home Care, we constantly strive to do the best job possible for the entire community. We are dedicated to serving all of our patients as we would our own family members. A few words that come to mind are love, compassion, kindness, and respect. I personally know each and every HCR Hispanic caregiver and take great comfort knowing that all of HCR’s patients, including those in the Hispanic community, are in their very talented and capable hands.
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July 29, 2010 serving-our-hispanic-community
<![CDATA[Avoiding Health Care Worker Burnout]]> http://www.hcrhealth.com/content/news/blog/avoiding-health-care-worker-burnout
Some health care workers can be consumed by the day-to-day struggles their patients endure, as well as the growing tide of new people needing health care services. Then, when workers go home, and deal with the stress of elderly parents, a spouse with their own demanding work schedule, hyper kids or moody teens, it’s easy to become emotionally overwhelmed. At these moments, both at work and at home, these caring health care workers need to STOP and assess their own individual needs. Who else can help the patient? What can the patient do for themselves? What can family members do for themselves? When a person is fully capable of taking care of themselves first, while prioritizing the needs of others, then they can provide the best care to all those who seek their help.
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August 06, 2010 avoiding-health-care-worker-burnout
<![CDATA[Patient need fuels growth of HCR Home Care]]> http://www.hcrhealth.com/content/news/blog/patient-need-fuels-growth-of-hcr-home-care
What’s fueling our growth in an economy where many industries are seeing reductions in workforce and services? Simply put: patient need. While HCR’s acquisition of the county-owned and operated home care agency in Genesee County earlier this year has contributed to the company’s growth, most of that growth continues to stem from programs in Monroe County.

HCR Home Care, which was founded nearly 35 years ago, is unique in the marketplace – it is the only private, for-profit, employee-owned home care agency in Monroe County. Over the past several years, HCR has placed increasing focus on meeting the health care needs of the area’s historically underserved minority residents – Hispanic, African-American, Ukrainian, and Russian. In fact, the agency was the first to provide bilingual care to the area’s Hispanic residents in a culturally competent manner, and HCR’s 200 Spanish-speaking employees continue to deliver the area’s premier home care program for Hispanics.

The care and compassion the 800+ employee-owners deliver every day can be summed up by HCR Home Care patient Lou Zicari: “HCR cares for me like a family member. They are the reason I am doing so well!”]]>
August 13, 2010 patient-need-fuels-growth-of-hcr-home-care
<![CDATA[HCR Can Help You Manage Your Arthritis]]> http://www.hcrhealth.com/content/news/blog/hcr-can-help-you-manage-your-arthritis Arthritis is a condition which causes pain and loss of movement in joints due to the weakening of cartilage and a reduced capacity to heal when damaged.  The prevalence of arthritis in New York State is significant.  The latest Center for Disease Control data estimates four million people in New York suffer from arthritis.  Of those four million people, approximately one million have the condition to such a degree that it limits some aspect of their lives.

There are many factors which contribute to the development of arthritis.  Some people are genetically predisposed, some have previous illness or injury which makes them susceptible, or some may have occupational hazards. Being overweight or obese can also cause arthritis, due to the added pressure on the joints while performing daily activities such as walking. 

There are many medical options to treat and manage arthritis.  These can include medications, injections, and joint replacement. The cornerstone for the management of arthritis is exercise – and more specifically, strengthening, stretching, and low impact aerobic activities. 

The physical therapists at HCR Home Care are trained professionals who can evaluate, treat, and improve your arthritis and arthritic symptoms.  During an initial evaluation, the physical therapist will work to determine the root cause of your arthritis and then develop a customized treatment plan. HCR has the ability to develop tailor-made exercise programs suited for your specific needs which can improve your strength, flexibility, range of motion, and pain. 

If you or someone you know suffer from arthritis and would like more information on how to get relief, call us at 585-272-1930 or visit us on-line at www.HCRhealth.com.]]> July 09, 2010 hcr-can-help-you-manage-your-arthritis <![CDATA[Process Improvement Teams Can Do That!]]> http://www.hcrhealth.com/content/news/blog/process-improvement-teams-can-do-that
Teams of employees regularly participate in process improvement training and the practical application of ‘lean office’ tools. They document current processes, identify areas for improvement, and then test solutions. The approach encourages cross-functional representation and has helped to provide fresh perspective, generate enthusiasm and buy-in, and foster creativity in our search for new and better processes. We are pleased to report we are having great success!

Why is HCR’s dedication to continuous process improvement so important? Our efforts to create value and eliminate waste yield benefits for all our patients. The projects in progress serve as stepping stones in a larger effort to transform the way we think about and manage change. Ultimately, HCR’s ability to strategically plan for change in response to the shifting home health care environment will help us provide the best possible service and achieve highest levels of patient satisfaction.
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May 14, 2010 process-improvement-teams-can-do-that
<![CDATA[Falling is Not a Normal Part of Aging]]> http://www.hcrhealth.com/content/news/blog/falling-is-not-a-normal-part-of-aging
HCR Home Care is passionate about reducing our patients’ risk of falls in order to maximize their strength and mobility to maintain independence and wellness. We have developed and implemented very successful fall prevention programs in assisted and independent living facilities in the Rochester area. These comprehensive, progressive 10-week exercise programs include staff and resident education to create a real culture of safety.

Residents who participated in recent HCR Home Care falls prevention programs began with pre-assessments which included documenting their current balance, fitness, and mobility levels. During the 10 weeks, the residents increased their challenge-level of the exercises. At the end of the program, they were re-tested and EVERYONE improved on their objective measures! Socially, the residents interacted more with their peers and participated in more activities. Most importantly, their confidence level increased and their fear of falling virtually disappeared!
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May 07, 2010 falling-is-not-a-normal-part-of-aging
<![CDATA[Truly Supporting Transcultural Care]]> http://www.hcrhealth.com/content/news/blog/truly-supporting-transcultural-care
HCR employs specially-trained and culturally competent health care professionals, and engages in evidence-based health care practices. The transcultural team received cultural competency training and certification by the founder of transcultural nursing, Dr. Madeline Leininger and transcultural nursing experts Dr. Margaret Andrews and Dr. Marilyn McFarland.

Our goal is to meet needs in a culturally sensitive manner most appropriate to patients and their family members. HCR respects and supports family traditions, religious beliefs, and language requirements – bilingual staff provides the expert care patients expect and deserve. Educational materials and other printed directives are available in Spanish, Ukrainian, and Russian. HCR also understands and supports unique food traditions – our diabetic and heart-healthy meal plans have been thoughtfully developed according to cultural preferences.

While the number of transcultural patients at HCR Home Care may not be as large as other groups we serve, their significance is the same. It is our responsibility to do everything in our power to live up to our mission of quality care… regardless of cultural or language barriers. At HCR, it’s something we do every day.
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April 30, 2010 truly-supporting-transcultural-care
<![CDATA[Responsibility to Help Minorities Improve Health]]> http://www.hcrhealth.com/content/news/blog/responsibility-to-help-minorities-improve-health
I recently read African Americans are 30% more likely than Caucasians to die from heart disease. This statistic shows one of the many reasons we should all be willing to help minorities understand the importance of good eating habits and exercise to enhance their quality of life.

I am a Hispanic female – and I have been touched by diabetes in my family. Half of my father’s twelve brothers and sisters have fallen victims of this devastating disease. Through education, exercise, and healthy eating, most of my aunts and uncles have been able to control their diabetes and live normal, productive lives.

This is a perfect example of why I believe it is possible to reach others to help educate them and improve their health status. Many people think they are alone with their illness or disease, but this couldn’t be farther from the truth. Here at HCR, not only are we responsible for educating minorities, we are also responsible for saving their lives.
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April 23, 2010 responsibility-to-help-minorities-improve-health
<![CDATA[Live in Genesee County? Now, so does HCR!]]> http://www.hcrhealth.com/content/news/blog/live-in-genesee-county?-now,-so-does-hcr!
Since 1978, HCR has cared for patients with a variety of illnesses or injuries. Over that time, we’ve identified the need for areas of specific expertise, and have developed focused programs in a number of areas such as wound care, post-joint replacement therapy, and more. We’re excited by the fact that we can now offer many of those same programs to Genesee County’s residents.

HCR employs nurses, therapists, social workers, aides, and office staff who live in the Genesee County community and who understand the care needs of its residents. We are all committed to making a difference in Genesee County!
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April 16, 2010 live-in-genesee-county?-now,-so-does-hcr!
<![CDATA[National Public Health Week: April 5-11]]> http://www.hcrhealth.com/content/news/blog/national-public-health-week:-april-5-11
The rich tradition of public health services shaped by progressive reformers such as Lillian Wald is demonstrated in the daily labors of public health workers. The staff at HCR is dedicated to promoting public health through education and involvement in community events and partner organizations. HCR is proud of the quality care our clinicians bring to the homes of each of our patients; it is our privilege to participate in the advancement of public health.

Every year, during National Public Health Week, the American Public Health Association showcases the efforts of public health workers such as Lillian Wald and the thousands of men and women who followed in her footsteps. But public health requires efforts from every member of our community, not only professional health care workers, to do their part to prevent diseases and promote healthy living. As you contemplate the positive impact public health workers have made on society, consider your role and what you can do to improve public health in your community.
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April 09, 2010 national-public-health-week:-april-5-11
<![CDATA[April is Occupational Therapy Month]]> http://www.hcrhealth.com/content/news/blog/april-is-occupational-therapy-month
Occupational Therapists (OT) and OT Assistants focus on patients ‘doing’ whatever activities are meaningful to them. It is our goal to get beyond a patient’s illness or injury and develop solutions which ensure they are living life to its fullest. These solutions may be adaptations for how to do a task, such as putting on socks without back pain… or making changes to a home, such as adding a shower chair, or helping patients alter their habits or routine because of failing vision.

OT is a practice deeply-rooted in science and is ‘evidence-based,’ meaning the plan designed for each individual is supported by data, experience, and best practices which have been developed and proven over time.

Occupational Therapy looks at the whole person, including the psychological, physical, emotional, and social, and environmental. OT promotes health and the prevention of injury, illness, or disability (or to help patients live better with their ailments). Occupational Therapy concentrates on what matters the most to the patient – maintaining or rebuilding independence, and allowing them to participate in daily activities which allow them to live life to its fullest!]]>
April 01, 2010 april-is-occupational-therapy-month
<![CDATA[American Diabetes Alert Day]]> http://www.hcrhealth.com/content/news/blog/american-diabetes-alert-day
If left undiagnosed or untreated, diabetes can lead to serious complications. Because the disease affects the proper distribution of blood and sugars throughout the body, diabetics are more likely to experience nerve damage and reduced blood flow to their extremities – particularly their legs, feet, and toes. Less blood means less nourishment to these lower extremities. Sores and infections may develop which have a much harder time healing, and often results in amputation. More than half of all lower extremity amputations performed every year in the United States are due to diabetes and related complications – with African Americans suffering a higher percentage than other ethnic groups.

Although there is no cure for the disease, diabetics can live normal, healthy lives. By taking personal responsibility for their diabetes and managing their day-to-day care, diabetics can significantly reduce their risk of lower extremity amputation. In addition to eating healthy, being physically active, and monitoring blood glucose levels and other vitals, diabetics need to pay particular attention to their legs, feet, and toes. They should examine their feet daily and call a health care team right away if a cut, sore, blister, or bruise on the foot does not begin to heal after one day. Also, wear proper shoes and socks to keep the blood flowing to the feet and toes by starting a physician-approved exercise regimen.]]>
March 26, 2010 american-diabetes-alert-day
<![CDATA[Brain Awareness Week - March 15-21]]> http://www.hcrhealth.com/content/news/blog/brain-awareness-week---march-15-21
Normal brain function is truly wonderful. Changes to this normal function could result from sudden events such as stroke or injury from an automobile accident… or slower processes such as the onset of dementia, a brain tumor, Parkinson’s disease, or multiple sclerosis. At times like these, we find ourselves depending on people who have spent a lot of time “thinking about the brain.” We turn to neurologists, physiatrists, nurses, physical and occupational therapists, and speech-language pathologists. These practitioners have studied the brain and how it affects daily life.

We are fortunate to live in a community with excellent health care providers who can diagnose and treat people who suffer from changes to their brain. So, we keep our fingers crossed that our brains stay in good working order, and know at any given moment there are many in our community who can lend a helping hand if things change. Happy “Brain Awareness” Week. May yours remain healthy!
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March 19, 2010 brain-awareness-week---march-15-21
<![CDATA[Sleep Awareness Week]]> http://www.hcrhealth.com/content/news/blog/sleep-awareness-week
Sleep is vital to our health and well being and sleeping problems that are recurring could make our daily life more stressful. Stress is considered by most sleep experts to be the No. 1 cause of short-term sleeping difficulties. Common triggers include school-or job-related pressures, a family or marriage problem, and a serious illness or death in the family. Usually the sleep problem disappears when the stressful situation passes.

Here are some tips for sleeping smart:

1. Establish a regular bed and wake time
2. Avoid nicotine altogether and avoid caffeine close to bedtime
3. Avoid alcohol
4. Exercise regularly (but complete the workout at least 3 hours before bedtime)
5. Establish a consistent relaxing “wind-down” bedtime routine
6. Create a sleep-conducive environment that is dark, quiet and comfortable
7. Discuss the appropriate way to take any sleep aid with a healthcare professional

If your sleeping problem recurs or persists for longer than one week, you should consult with a physician. You might be suffering from sleep apnea, which is defined as sleeping without breath. Sleep apnea is very common, as common as adult diabetes, and affects more than twelve million Americans, according to the National Institute of Health. Some risk factors include being male, overweight, and over the age of forty, but sleep apnea can strike anyone at any age, even children. Fortunately, sleep apnea can be diagnosed and treated with the right help.

Continuous Positive Airway Pressure (CPAP) is considered the “gold standard” of treatment for patients with sleep apnea and is usually the first choice prescribed by sleep centers. During this treatment, the patient must wear a specially designed mask that uses pressure to send air flowing through the nasal passages. The influx of air keeps the throat from collapsing during sleep and allows the patient to breathe freely without worry of episodes of nonbreathing. The CPAP unit must be prescribed to you by a physician, and the company that the CPAP unit is ordered from will provide the initial introduction. The CPAP unit is usually covered by most insurance because sleep apnea has been linked to serious problems. Thus, it is in your insurance company’s best interest to cover this preventative therapy. For any on-going assistance with the CPAP unit, you could contact a local home care agency and they will send a nurse to assist you. For instance, many nurses from Home Care of Rochester provide follow-up teaching and education on using the device, and can answer any questions that you may have. ]]>
March 15, 2010 sleep-awareness-week
<![CDATA[Obesity]]> http://www.hcrhealth.com/content/news/blog/obesity Obesity is a disease that affects nearly one-third, approximately 60 million of the adult American population. It is the second leading cause of preventable death in the United States.

By teaching healthy behaviors at a young age, we can help decrease the chance of children having obesity as an adult, which becomes more difficult to manage with age. According to James O. Hill, Director of the Center for Human Nutrition at the University of Colorado, says that while weight loss requires significant lifestyle changes, taking away extra calories through small steps can help slow and prevent weight gain. Behaviors involving physical activity and nutrition are the cornerstone of preventing obesity in children and adolescents. Parents are the most important role models for children.

Here are some ways that parents can establish a lifetime of healthy habits for their family:

Create an Active Environment:
• Make time for the entire family to participate in regular physical activities, such as walking, bicycling or rollerblading that everyone enjoys.
• Join together with other families for group activities like touch-football, basketball, tag or hide-and-seek.
• Assign active chores to every family member such as vacuuming, washing the car or mowing the lawn.
• Limit the amount of TV watching.

Create a Healthy Eating Environment:
• Implement a healthy diet, which is rich in fruits, vegetables, and grains for your entire family.
• Replace drinking soda with water.
• Avoid rushing to finish meals. Eating too quickly does not allow enough time to digest and to feel a sense of fullness.
• Avoid serving portions that are too large.
• Limit the frequency of fast-food eating to no more than once per week.]]>
March 05, 2010 obesity
<![CDATA[February is American Heart Month]]> http://www.hcrhealth.com/content/news/blog/february-is-american-heart-month
Heart attacks can be sudden and intense, or start slowly, with mild pain or discomfort. Here are heart attack warning signs for men:

Chest discomfort. Most heart attacks involve discomfort in the center of the chest that lasts more than a few minutes, or that goes away and comes back. It can feel like uncomfortable pressure, squeezing, fullness or pain.
Discomfort in other areas of the upper body. Symptoms can include pain or discomfort in one or both arms, the back, neck, jaw or stomach.
Shortness of breath with or without chest discomfort.
Other signs may include breaking out in a cold sweat, nausea or lightheadedness.

Women experience the same heart attack symptoms as men, most commonly chest pain or discomfort, but women are more likely than men to experience the other common symptoms, particularly shortness of breath, nausea/vomiting and back or jaw pain.

Here are signs that could indicate a potential stroke:

Sudden numbness or weakness of the face, arm or leg, especially on one side of the body
Sudden confusion, trouble speaking or understanding
Sudden trouble seeing in one or both eyes
Sudden trouble walking, dizziness, loss of balance or coordination
Sudden, severe headache with no known cause

HCR’s Heart Failure and Stroke specialty programs could be of great help to you or your loved one. Our Heart Failure team is led by experienced cardiac nurses, physical and occupational therapists, and registered dieticians. In addition to providing expert care and education, we utilize state of the art technology to keep a close eye on patients to identify changes in health condition before they can become more serious problems. Our Stroke team maintains a specialized certification in stroke care known as the “Neuro-Development Treatment” that leverages normal, spontaneous responses involved in voluntary movement to improve the speed and extent of rehabilitation. We also provide patient and family education to reduce the likelihood of another stroke.]]>
February 26, 2010 february-is-american-heart-month
<![CDATA[Drinking A Glass of Orange Juice]]> http://www.hcrhealth.com/content/news/blog/drinking-a-glass-of-orange-juice
In addition to comfier joints, orange juice is a great source for Vitamin C. Vitamin C may include protection against immune system deficiencies, cardiovascular disease, prenatal health problems, eye disease, and even skin wrinkling. According to researcher Mark Moyad, MD, MPH, of the University of Michigan, higher blood levels of Vitamin C may be the ideal nutrition marker for overall health. Therefore, make sure you’re drinking lots of orange juice to keep your immune system strong especially during this winter.]]>
February 15, 2010 drinking-a-glass-of-orange-juice
<![CDATA[Happy Salt Awareness Week]]> http://www.hcrhealth.com/content/news/blog/happy-salt-awareness-week
Here are various ways in which salt can be cut back in your diet:

• In the kitchen - Stop adding salt to your cooking unless it is absolutely necessary. Halve the amounts that recipes suggest and keep halving. Add seasonings in place of salt.

• At the home table - Don’t reach for the salt shaker. When reducing, shake only once and gradually wean yourself off this habit.

• Eating out - Ask for the salt to be left off chips/fries and other fast foods. Avoid foods you know are salty. Order the salad or baked potato instead of the fries.

• Grocery shopping - Learn to read nutrition labels. In particular, look at the amount of sodium in what you eat.
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February 05, 2010 happy-salt-awareness-week
<![CDATA[Staying Socially Engaged]]> http://www.hcrhealth.com/content/news/blog/staying-socially-engaged
There are many ways you can stay engaged. Normal, day-to-day activities such as attending lectures, volunteering, becoming active in political or other civic affairs, or working full or part-time at a job that offers you mental stimulation are all equally valid approaches. Losing executive function – the ability to focus on tasks and make sound judgments - is one of the major reasons people find themselves unable to maintain an independent household. Therefore, it’s very important that these cognitive skills be maintained on a day-to-day basis. As Dr. Michelle Carlson, leader of the study, says: “Our bodies are meant to move and our brains are built for novelty.”
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January 29, 2010 staying-socially-engaged
<![CDATA[HCR Blood Drive]]> http://www.hcrhealth.com/content/news/blog/hcr-blood-drive
We recently held our second drive on Martin Luther King Day, January 28, 2010. And once again, we filled the “beds” (conference tables), and added 8 more first-time donors to the group. As Dustin Hilton, our American Red Cross rep, said, “75 lives were saved that day”. They all are Heroes. We’re grateful to our leadership in allowing us to open our doors to this opportunity, and to the dozens of employees who take the time to give, and give again. Truly, HCR cares.
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January 22, 2010 hcr-blood-drive
<![CDATA[Can Touching Your Toes Test Your Arteries?]]> http://www.hcrhealth.com/content/news/blog/can-touching-your-toes-test-your-arteries
A key component to touching your toes is stretching, which keeps your muscles flexible and healthy to help prevent certain kinds of muscular degeneration. Stretching helps limber up muscles and keeps them in good working conditions. This will also help reduce the stiffness that may occur following the performance of some physical activities. Please do remember, though, that stretching should be done gently and correctly.
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January 15, 2010 can-touching-your-toes-test-your-arteries
<![CDATA[Reinventing Older Adulthood]]> http://www.hcrhealth.com/content/news/blog/reinventing-older-adulthood Seeing Old Age as a Never-Ending Adventure.”

Who can resist this? “When Charles Smith, 89, a retired engineer from Delray Beach, FL, was heading for the South Pole a few years ago, a woman got off the plane at base camp and started bragging about being 80. She was quickly put in her place. One of the fellows in the group tapped her on the shoulder and said, ‘I don’t want to prick your balloon, but there are three in our group who are older.’ ” Or the tale of the 90 year-old woman on a three month hiking trip in South Africa? Or the 89 year-old man who now needs a bit more of a boost up onto the wing of the plane when wing-walking since suffering a stroke?

When HCR first introduced its Lifelongevity program – “home care so you won’t need home care” – it was designed with people just like those described in this story in mind. People who wanted to go canyoning with their grandchildren, skiing far into retirement with their friends, or golfing 18 holes as often as they wished without having to worry about whether their bodies would keep up. Achieving and maintaining this kind of health and fitness at an older age is generally no easy task, and requires a serious commitment to ongoing aerobic and strength exercise, attention to nutrition and maintenance of a healthy BMI, and personal advocacy for one’s own health.

So although I’m a week late in doing so, I’d like to raise a New Year’s toast to the people in today’s article, and to all older adults who are living their lives to the fullest each and every day.
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January 08, 2010 reinventing-older-adulthood
<![CDATA[How Safe is Snow Shoveling?]]> http://www.hcrhealth.com/content/news/blog/how-safe-is-snow-shoveling
The bad news is that at least 75,000 heart attacks occur each year during or shortly after strenuous physical exertion. According to researchers, about 1 in every 3 of those heart attacks are deadly, and are among people over age 60 who have been shoveling snow. Snow shoveling may cause a quick increase in heart rate and blood pressure. Also, shoveling is more difficult in the winter because the cold air makes it harder to work and breathe, which adds some extra strain on the body.

So, you may wonder: is snow shoveling a good idea if you’re older than 60? If you exercise regularly, have a healthy diet, and have no signs of heart disease, high blood pressure, or diabetes, then it’s probably safe to snow shovel. Some helpful tips to consider are:

1. Avoid caffeine or nicotine for at least an hour before and after shoveling.
2. Eat lightly because eating draws blood into the stomach, which means that less blood is circulating to the rest of your body.
3. Stretching helps to open up blood vessels and improve circulation to the heart.
4. Dress in layers so that you don’t become overheated as you work.
5. Find the right tool for shoveling, because the lighter the load, the less strain you will have.

Snow shoveling may be a vigorous activity for some, so most importantly – listen to your body. Stop if you feel pain!
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January 04, 2010 how-safe-is-snow-shoveling
<![CDATA[Cataracts and Diabetes]]> http://www.hcrhealth.com/content/news/blog/cataracts_and_diabetes
A cataract clouds the lens of the eye, blocking light from passing through to the retina and causing vision to be impaired. Symptoms include blurred, glared, or double vision. The pupil of the eye may appear milky or yellowish. To a person suffering from cataracts, light entering the eye may seem dimmer than it should, but bright light may cause increased sensitivity. Wearing sunglasses and using eyeglasses with glare control lenses may be helpful for mild cataracts. When vision is significantly impaired, removal of the lens, with a transplant of a new lens, is often recommended.

Diabetics may also suffer from other eye complications, including retinopathy and glaucoma. These conditions tend to develop more rapidly following cataract surgery, so it is essential that diabetics reduce their risk of developing cataracts by controlling their blood glucose levels. For those who have difficulty managing their diabetes, a Certified Diabetes Educator may be helpful in developing a plan to better control blood glucose.

It is important for all diabetics to receive annual eye exams. These exams allow for early detection and timely intervention… the keys to preventing vision loss. To speak with a Certified Diabetes Educator, call HCR Home Care at 585-272-1930.
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August 27, 2010 cataracts_and_diabetes
<![CDATA[What to Look For in a Home Care Agency]]> http://www.hcrhealth.com/content/news/blog/what_to_look_for_in_a_home_care_agency
Start by asking about accreditations, licenses, and certifications. Full-service, certified, and licensed home care agencies (like HCR Home Care) have been reviewed and approved by New York State, and must adhere to state and federal regulations designed to protect patient safety. Such agencies will provide careful supervision of all personnel, and perform pre-employment criminal background checks, drug screening, and reference checks on all staff.

Next, there are two primary factors to consider when selecting the best agency: the types of services you will need, and how you expect to pay for those services. Consider these points:

  • If you or your family member’s needs are medical in nature, or will involve personal care, you need a home care agency, not a companion care provider.
  • If you have a specific disease or illness, ask if the home care agency has developed specialty programs around a given medical need.
  • If you have specific language requirements or cultural values that you wish the agency to understand, accommodate, and respect, make sure the home care agency you choose supports your need both through the office staff and nursing and aide staff.
  • If you will need transportation to appointments or events, using either your vehicle or their own, be sure the home care provider you select is willing to provide this service.

With regard to paying for the services you need, there are three certified home health agencies in Monroe County that can provide home care for patients insured by either Medicare or Medicaid. If you expect your home care services to be covered by Medicare or Medicaid, you must select one of these three firms as your provider. Of these three, HCR Home Care is the only one not owned by a major hospital or insurance provider, enabling us to focus exclusively on delivering quality patient care.

HCR Home Care satisfies all of the requirements you look for in a home health care provider. Call us at 585-272-1930 and spend some time speaking with a care coordinator about how we can customize a health care solution perfect for your needs.]]>
August 21, 2010 what_to_look_for_in_a_home_care_agency
<![CDATA[Ukrainians Have an Ally in HCR Home Care]]> http://www.hcrhealth.com/content/news/blog/ukrainians_have_an_ally_in_hcr_home_care
“Ukrainians help each other; family helps family” said Mr. Syplywyj. “We don’t cry for the small things... we wait and see if the pain goes away.”

But the pain didn’t go away, and Mr. Syplywyj couldn’t wait any longer to repair his hernia or to receive his new hip. He turned to his doctors to fix these problems, and then turned to HCR Home Care for help after surgery.

“My wife and family can only do so much,” said Mr. Syplywyj. “They cared for me as best they could, but I needed the nurses and physical therapists at HCR to truly help me recover.”

HCR Home Care assigned Mr. Syplywyj to its Ukrainian Team. HCR is the only home care agency in Rochester which has Ukrainian nurses and home health aides who speak the language and understand the culture. It made a big difference for Mr. Syplywyj.

Mr. Syplywyj trusted all of the caregivers at HCR to help him get well again, but it was the Ukrainian staff who hold a special place in his heart.

“Being able to speak in Ukrainian was great comfort to me” said Mr. Syplywyj. “I am very happy I turned for help to HCR; I’m so glad they are a resource for the Ukrainian community.”

HCR Home Care can be reached at 585-272-1930 or www.HCRhealth.com.

HCR Home Care nurse Stephanie Chalupa visits Stephen Syplywyj in his home after his surgery to teach him how to use a piece of medical equipment.

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September 3, 2010 ukrainians_have_an_ally_in_hcr_home_care
<![CDATA[HCR Hosts Grandparents Day Event]]> http://www.hcrhealth.com/content/news/blog/hcr_hosts_grandparents_day_event Healthy Grandparents. Healthy Families. The event focuses attention on the health of grandparents, and helps grandchildren become more actively involved in encouraging a healthy lifestyle for their grandparents.

“In any family, there is a unique bond between a grandparent and a grandchild,” said Sean Tracy-Hamilton, Director of Early Learning Center at Wilson Commencement Park. “It’s that bond which we will be celebrating at our Healthy Grandparents. Healthy Families. event.”

Healthy Grandparents. Healthy Families. is being held on Saturday, September 11, 2010 at Wilson Commencement Park at 251 Joseph Avenue from 2 to 5 p.m. There will be health and wellness screenings for grandparents, such as blood pressure screenings, falls prevention education, dental and denture screenings, and healthy food demonstrations. There are plenty of activities for the grandkids as well, including a bouncy house, Roscoe the Clown, balloon animals, and more. Food, drinks, and giveaways will be provided for grandparents who complete the screenings and their grandchildren. In case of rain, the event will be moved across the street to Antioch Baptist Church.

The inspiration for Healthy Grandparents. Healthy Families. came from the simplest of interactions.

“One of our home care nurses found a child’s note on her car while parked in a patient’s driveway, thanking the nurse for taking care of her grandfather,” said HCR Home Care CEO Louise Woerner. “That clearly showed a tremendous amount of love between a grandparent and grandchild which we want to capture at this event.”

The Community Place of Greater Rochester and Lifespan are also helping promote this event. For more information on Healthy Grandparents. Healthy Families. contact Dave Carro at HCR Home Care at 585-295-6460.
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September 10, 2010 hcr_hosts_grandparents_day_event
<![CDATA[Falling is Not a Normal Part of Aging]]> http://www.hcrhealth.com/content/news/blog/falling-is-not-a-normal
Not all seniors are as fortunate as my mother. Some are in poor health. Some fall and spiral down into poor health. Next week is National Fall Prevention Awareness Week. The purpose of this week is to increase awareness of the problems associated with injurious falls in the elderly. There’s lots of information about falls in the elderly – and the statistics can be staggering. However the news is not all bad. Your physician and your physical therapist can help to determine your fall risk and work with you to reduce that risk. The Centers for Disease Control suggest:

• Review your environment to reduce fall and trip hazards
• Get your eyes examined on an annual basis
• Review your list of medications (prescription and over the counter) at every doctor visit
• Stay active on a daily basis

HCR Cares and WXXI will be hosting a free event on Wednesday, September 22: Staying Balanced, Strong and Stable: A Celebration of Active Aging During National Fall Prevention Awareness Week. It will be an interactive and entertaining session to learn how to age actively and reduce the risk of falling. This event is open to the public, but reservations are necessary. Call 585-258-0200 to reserve a spot.

In addition to this event, HCR Cares has developed an easy-to-use risk assessment and prevention brochure, which will be available throughout the community. The assessment and brochure are free and available online at www.hcrhealth.com/our-community/hcrcares. The brochure is also available at Legacy housing sites in Monroe County and at selected YMCA sites in Rochester. Call HCR Cares for more information at 585-295-6450.
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September 17, 2010 falling-is-not-a-normal
<![CDATA[HCR Cares Hosting Community Concert]]> http://www.hcrhealth.com/content/news/blog/hcr_cares_hosting_community_concert
Headlining the evening is Dr. Lloyd T. Oldham, a lifelong music luminary who recorded with the legendary Duke Ellington in the 1950s, providing vocals on such hits as Blues at Sundown, Azalea, and Something to Live For. Dr. Oldham will be joined by a host of gospel talent, including the Mount Vernon Male Chorus, Voices of Tomorrow, and HCR Caring Voices. Emcee for the evening is Dave McCleary, publisher of Rochester’s Minority Reporter and LaVoz publications, as well as Minister of Music for In Christ New Hope Church.

All proceeds from this performance will benefit the nursing grant program at HCR Cares, a 501(c)(3) not-for-profit agency. The nursing grant program directly addresses Rochester’s nursing shortage by financially helping individuals to further their careers by becoming licensed practical nurses or registered nurses. Grant monies help students pay for expenses other than books and tuition, such as day care, transportation expenses, etc.

Rosamond Refell-Pugh, R.N., B.S.N., benefited greatly from the nursing grant program. Rosamond, a native of Sierra Leone and a single mom, used the financial assistance provided by HCR Cares to keep her family afloat while she attended nursing school. She recently earned her Bachelor’s of Science Nursing Degree, only a few years after starting her career as a home health aide.

“The HCR Cares nursing grant program is the only reason I have been able to make it this far,” said Rosamond. “The financial assistance I received enabled me to focus completely on my studies and fulfill my dream of becoming a nurse.”

Tickets for this one-show performance are $20 and can be purchased by contacting Adam Fabrizi at 585-295-6496 or afabrizi@hcrhealth.com.
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October 1, 2010 hcr_cares_hosting_community_concert
<![CDATA[HCR Cares for Your Kidneys]]> http://www.hcrhealth.com/content/news/blog/hcr_cares_for_your_kidneys
The Walk presented an occasion for dialysis patients, organ transplant recipients, donor families, living donors, the medical and business communities, and the general public to celebrate community advocacy and long-term support for the Foundation’s mission. It was a fun, family-oriented community event. More than 80% of every dollar raised for the National Kidney Foundation goes directly to support programs and services, including early detection, education, patient assistance, professional training, and research.

Chronic kidney disease affects 26 million Americans, with millions more at risk. Risk factors include: high blood pressure, diabetes, and family history. Once kidneys fail, patients need dialysis or a transplant to survive. Over 100,000 people are waiting for an organ transplant, with nearly 400 in the Rochester area. The good news is that early detection can slow the progression of kidney disease. There’s much more to do, but thankfully, new procedures for early diagnosis make detection easier.

If you have any questions about kidney disease or your health in general, call HCR Home Care at 585-272-1930.
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October 8, 2010 hcr_cares_for_your_kidneys
<![CDATA[A Nurse's Personal Nursing Philosophy]]> http://www.hcrhealth.com/content/news/blog/a_nurses_personal_nursing_philosophy
My personal philosophy is to first and foremost be a patient advocate through clear communication, education, critical thinking, and decision making to help improve outcomes by practicing evidence-based care. It is important to me to provide the highest quality nursing care possible to achieve excellence in patient results while creating a respectful healing environment. It is my responsibility to maintain updated knowledge and skills in order to serve my patients effectively and efficiently. I will continue to participate in the advancement of the nursing profession through education and practice throughout my career.

My decision to become a nurse did not develop as a childhood dream, but rather as a result of being a patient in my early twenties facing a challenging disease. During this time, I felt a loss of control and was grateful the nurses who cared for me had an increased understanding of human dignity and mutual respect. They listened and incorporated my beliefs into my care. As my advocates, they enabled me to participate in the health care decisions being made about me. They were honest, trustworthy, compassionate, and caring. Because of this positive experience, I wanted to give back what was given to me. I became a nurse. Through nursing, I have realized giving of myself allows me peace of mind and spirit.

(Shannon is currently working toward her Bachelor’s of Science Degree in Nursing. This is an excerpt from one of Shannon’s papers.)

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October 15, 2010 a_nurses_personal_nursing_philosophy
<![CDATA[HCR Home Care Earns Top Spot Again]]> http://www.hcrhealth.com/content/news/blog/hcr_home_care_earns_top_spot_again (Rochester, NY – November 5, 2010) HCR Home Care, an award-winning, certified home health care agency, was named a Top 500 company for the fifth year in a row. The agency was graded on an analysis of measures in quality-of-care, quality improvement, and financial performance by OCS HomeCare and DecisionHealth, national home care benchmarking companies. HCR is one of only 42 home care agencies to receive this five-year ranking out of 9,375 agencies in the United States – and the only one in our region.

“We are thrilled to have earned this elite designation five years running,” said Louise Woerner, founder and CEO of HCR Home Care. “Our patient-focused approach to nursing care and on-going performance improvement initiatives are key to our success.”

OCS HomeCare uses publicly available data from Home Health Compare and the Centers for Medicare and Medicaid Services to create the HomeCare Elite list of agencies. Since OCS HomeCare and DecisionHealth began tracking U.S. home health care agencies in 2005, HCR Home Care has earned a ranking on its HomeCare Elite listing, even winning a Top 100 designation its first year. Since then, HCR has maintained its presence on the list, demonstrating how it exceeds national benchmarks for organizational performance year after year.

In 2010, HCR Home Care was ranked by the Rochester Business Journal as the second fastest growing private company in Rochester, and the fourth largest. It’s progressive and enterprising outlook of home-based patient care has enabled HCR to expand not only into other counties in New York State, but create much needed programs to serve multiple diverse patient populations. One such program is its Transcultural Program which actively supports the Hispanic, African-American, Russian, and Ukrainian population in the area.

“For nearly 35 years, HCR has listened to our patients and responded to their needs,” said Woerner. “This five-year ranking reminds us that the care our clinicians provide not only benefits our patients and their families, but helps improve the health of our entire community.”
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November 5, 2010 hcr_home_care_earns_top_spot_again
<![CDATA[HCR Salutes Veterans]]> http://www.hcrhealth.com/content/news/blog/hcr_salutes_veterans
HCR recognizes the unique needs of our distinguished veterans, and has taken the steps necessary to create a veteran-friendly home care environment… one that provides vets with the best quality home care. Our skilled health care professionals offer expert home care to veterans with all types of health-related needs, including medical and surgical care, chronic disease care, and pain management. In addition, HCR provides a full complement of home health aide services. Working under the direction of our nurses and therapists, home health aides assist our veterans with activities of daily living such as bathing, dressing, meal preparation, laundry, coordinating appointments, running errands, and providing companionship.

In addition, the clinical care coordinators at HCR work in partnership with Veteran’s Administration personnel to maximize VA and Medicare benefits for veterans – ensuring they receive the full range of services to which they are entitled. The close relationship HCR has with the VA and regional VA health centers helps provide peace-of-mind for our veterans, and allows them to focus on improving their wellness.

Home care services are often recommended by VA discharge planners, physicians, or by a social workers at the hospital; these individuals will generally initiate referrals to HCR. However, veterans may contact HCR at any time at 585-272-1930 and ask for assistance in starting services.]]>
November 12, 2010 hcr_salutes_veterans
<![CDATA[Test Your Diabetes Knowledge ]]> http://www.hcrhealth.com/content/news/blog/test_your_diabetes_knowledge-
Recognizing the symptoms of diabetes, such as excessive thirst, extreme hunger, frequent urination, unexplained weight loss, blurred vision, unusual fatigue, numbness or tingling in the hands or feet, dry itchy skin, cuts or bruises which heal slowly, and frequent infections is critical to detect the disease in its early stage. If these symptoms occur, it is important to see a doctor right away.

Because symptoms often go unrecognized, knowing common risk factors for diabetes is helpful in identifying people who should be tested. This includes people younger than 45 who are overweight and have one of the following risk factors: have a family member with diabetes; are African-American, Hispanic/Latino, Native American, Asian-American, or Pacific Islander; gave birth to a baby weighing more than nine pounds; diagnosed with gestational diabetes; and are physically inactive. All people aged 45 or older should be tested.

While none of us can control risk factors such as age and ethnicity, focusing on those risk factors we can control, such as obesity, may delay or prevent the onset of diabetes. Controlling blood glucose, blood pressure, and cholesterol levels through healthy eating, physical activity, monitoring, and use of medication as prescribed, will help to reduce the risk of diabetic complications. People with diabetes can enjoy a healthy and active lifestyle!

For more information, contact HCR Home Care at 585-272-1930. Don’t forget to check out our Facebook Fan Page and be a fan! www.facebook.com/HCRHomeCare.
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November 19, 2010 test_your_diabetes_knowledge-
<![CDATA[Turkey-Induced Sleep?]]> http://www.hcrhealth.com/content/news/blog/turkey_induced_sleep
Every year, we hear about tryptophan, especially around the holidays. It is a favorite subject among journalists looking for a topic to share with their readers other than the craziness around Black Friday shopping. But I wanted to know more about this amino acid so I did a little digging. According to HowStuffWorks.com, tryptophan is an ‘essential’ amino acid. Not knowing what that meant, I poked around enotes.com and found out that there are 20 different amino acids (organic compounds) which make up all proteins in the human body. These amino acids replenish tissue, red blood cells, enzymes, and other substances. Of these 20 amino acids, about half can be manufactured by the body. They are called ‘nonessential’ amino acids because they don’t have to be obtained from the diet. The remaining half, called the ‘essential’ amino acids, cannot be produced by the body and must be obtained from the diet.

So, tryptophan is an essential amino acid. This little guy helps the body produce the B-vitamin niacin, which, in turn, helps the body produce serotonin, a remarkable chemical that acts as a calming agent in the brain and plays a key role in sleep. So you might think if you eat a lot of turkey, your body would produce more serotonin and you would feel calm and want a nap. But nutritionists and other experts say the tryptophan in turkey probably won’t trigger the body to produce more serotonin because tryptophan works best on an empty stomach. The problem is, we don't have empty stomachs after Thanksgiving dinner! The tryptophan in a Thanksgiving turkey has to compete with all the other amino acids the body is trying to use. So only part of the tryptophan makes it to the brain to help produce serotonin to trigger sleepiness.

So, if this is the case, why do so many of us make a beeline to the Laz-y-Boy recliner or couch to grab some Zs following a big Thanksgiving turkey dinner? It’s simple... just take a look at the mess in the kitchen. Sleep is a much better alternative than cleaning the bottom of the turkey roaster.

Acknowledgments
- ‘Is there something in turkey that makes you sleepy?’ 07 November 2007. HowStuffWorks.com. 26 November 2010.
- ‘Food And Nutrition - What Is The Difference Between Essential And Nonessential Amino Acids?.’ Science Fact Finder. Ed. Phillis Engelbert. UXL-Gale, 1998. eNotes.com. 2006. 26 Nov, 2010
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November 26, 2010 turkey_induced_sleep
<![CDATA[HCR Service Coordination for RHA Elderly and Disabled Reside...]]> http://www.hcrhealth.com/content/news/blog/rha_service_coordination
  • Health and Wellness
  • Transportation
  • Money and Employment
  • Translation
  • Food and Nutrition
  • Cooking and Housekeeping
  • Completing Forms and Applications
  • Legal Concerns
HCR staff has offices in the following buildings:

  • Danforth Towers
  • Lake Tower
  • Hudson Ridge Tower
  • University
  • Kennedy
HCR staff also assists residents at the following sites:

  • Glenwood Gardens
  • Lexington Court
  • Blackwell Estates
  • Elmdorf Apts
  • Parliament Arms
  • Glide Court
  • Lena Gantt
  • Atlantic Avenue
The service facilitators representing HCR are Dornetia Dorn, Wanda Pacheco, Rosa Arroyo, Viviana Soto and Lumarie Ramirez. Robert Jean-Jacques and Karyn Spetz, two of HCR’s Medical Social Workers, are also available to consult with residents. Bilingual (Spanish) staff is available for all buildings. HCR’s involvement with RHA is overseen by Sarah Miner, R.N. She is able to assess residents’ medical needs and discuss any health-related concerns they may have.



HCR is hosting monthly programs and presentations in the buildings. Watch for information about upcoming dates and times!

For additional information, contact Adam Fabrizi, Community Outreach Coordinator, at afabrizi@hcrhealth.com or (585) 295-6496.

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March 21, 2011 rha_service_coordination
<![CDATA[11th Annual Therapeutic Services Appreciation Dinner]]> http://www.hcrhealth.com/content/news/blog/2011-therapy-awards-dinner
  • Vincent Sanza, PTTherapist of the Year Award. Granted to a therapist, nominated by their peers, who exhibits the following characteristics: Team Work, Professionalism, Dedication to Excellence, and Focus on HCR’s Mission and Vision.
  • Jason Berl, PTEmerging Leader Award. Granted to a therapist who demonstrates extraordinary commitment to professional development and life-long learning.
  • Kerri Watkins, PTBest Practice Award. Granted to a therapist who demonstrates consistent adherence to best practice standards and excellence in home health service.
  • Katie DuRei, PT; Melissa Triantafilou, OT; and Kevin Birkemeier, PTESOP Customer Service Award. Granted to a therapist who demonstrates commitment to the customer, promotion of HCR’s services and focus on the growth of the business.
Take a moment to congratulate all the award recipients from this year’s event. And be sure to thank all of the therapists at HCR for their commitment and dedication to home health care service.


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1 November 2011 2011-therapy-awards-dinner
<![CDATA[Staying Independent at Home: How Home Care Can Help]]> http://www.hcrhealth.com/content/news/blog/independent-at-home
This situation often results in a common dilemma – both for the individuals seeking help and for caregivers who feel they cannot provide the complete care needed for their loved one. While placement in a nursing home may seem like the most obvious and perhaps easiest choice, consider a home care agency as an alternative option.

The expanse of care available at nursing homes is also available through home care agencies. These agencies carry extensive geriatric expertise with nurses; physical, occupational, and speech therapist; social workers and geriatric care managers; dieticians; home health aides; and companion providers all available directly to your home.Geriatric care managers and social workers are on hand to ensure patients and careivers know about all the resource
s that are available and ensure all your needs are met.Companions offer a unique type of service to those needing occasional assistance. Whether you need help running errands, taking care of your pets, or help with housekeeping, companions provide the little extra help you need. Additionally, these providers can help keep your social life active. Companions are there to play card or board games and accompany you to social events. 

Eligibility for home care is not restricted to specific needs or care levels. Home care services are available to individuals needing assistance due to dementia or Alzheimer’s as well as individuals with physical limitations. Therapists can teach clients exercises to regain or enhance balance. Occupational Therapists can offer patients advice on how to remedy tripping hazards in your home or provide tools to for daily living to patients with Parkinson’s or after a stroke.

Clients with dementia can remain at home with home care assistance. Home health aides and companions can provide in-home servi
ces for activities of daily living (ADLs), instrumental ADLs (IADLs), and cueing. Companion or Home Health Aide services are tailored to your needs and often at a cost less than assisted living or a higher level of care.

Many Independent living communities offer the independence clients need with assistance available as you need it. Shared aide programs – using home health aides from agencies in an independent living community – provide morning, evening, and night checks as well as medication reminders.  The services offered by home care agencies can be provided for through insurance and are available through private pay if your needs are not covered. Companion or Home Health Aide services are tailored to your needs and often at a cost less than assisted living or a higher level of care.

If you’d like more information regarding services available through HCR Home Care, please call us at 585-272-1930 and ask to speak to a Home Care Specialist.
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December 28, 2011 independent-at-home
<![CDATA[Increasing Independence for Those with Low Vision]]> http://www.hcrhealth.com/content/news/blog/low-vision-blog
Most people desire to live independently in their own home as they age. Family members may have concerns about their loved one’s ability to live alone when he or she experiences vision loss. An Occupational Therapist can help by evaluating the home and making simple changes in an environment to assist the individual with low vision better manage daily tasks. Simple adaptations and strategies that an Occupation Therapist may use for people living at home with vision loss include: correct use of lighting, contrast, and augmenting lost vision with alternative sensory input.

Lighting is one of the most effective changes one can make to their homes and it is simple. Occupational Therapists ensure that available lighting is optimal for task performance. Lighting should evenly illuminate the environment or tasks being completed. The Occupational Therapist checks for shadows caused by light, as this can be visually confusing for a person with vision loss. When adding additional lighting, the Occupational Therapist ensures that the modification does not increase the presence of glare (e.g. light reflecting off of a shiny surface).

Occupational Therapists may use contrast as another simple, yet effective, modification to the home, allowing the individual to easily locate objects. When enhancing contrast, the Occupational Therapist places dark objects against lighter backgrounds, or vice versa. Examples of using contrast within the home would include the placement of bathing items in contrasting colored containers or the use of a dark place mat under light-colored plates to improve visibility.

People with low vision may instinctively rely on information that is received through hands and feet as their vision decreases. Occupational Therapists can help train those with vision loss how to enhance to attention this information and place tactile cues to promote safety and independence. One technique utilized by HCR Home Care Occupational Therapist, Jen Thompson, is the placement of velcro at the top and bottom of the stair rail, allowing those with vision loss to feel when they have reached the last step. This simple strategy may prevent an injury related to a fall within the home.

Making a home safer for those with vision loss does not need to be complicated or costly. Occupational Therapists have many useful adaptations and recommendations that can increase independence for those living with low vision. For more information, please call HCR Home Care and ask about our Low Vision program or submit a request for information here.
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January 25, 2012 low-vision-blog
<![CDATA[HCR's Nursing Team Moves Forward with State of the Science H...]]> http://www.hcrhealth.com/content/news/blog/wound-pictures-electronic-files
Formerly, the image-sharing process involved taking a digital camera to the client’s home (of which we only had four or five to share amongst all our field clinicians). Our nurses would then have to return the camera to the office so that a clinical support staff member could upload the pictures than either print or attempt to email to our wound care nurses or physician offices. What a hassle!

While in the field, nurses can use their Android device (that they use for documentation), to take pictures and then they can automatically send the picture on their device through HCR secured email to the wound care nurse team – essentially in one step! Now, our clinicians will be able take and share these images in real time. We have developed a protocol to provide guidance to you to ensure HIPAA compliance.

The WOCNs then attach the wound picture to the patient record and can print the picture as needed. We can also forward these images on to the client’s physicians just as securely and easily. Amazing! Physicians will get faster and more accurate updates on their patients and overall quality of care can be provided.

We are very thrilled to be able to use the latest technology to move our quality care and superior service to the next level of home care services. We look forward to what new advances still await us!
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February 3, 2012 wound-pictures-electronic-files
<![CDATA[Black History Month Profile: Mary Eliza Mahoney]]> http://www.hcrhealth.com/content/news/blog/black-history-month-profile-mary-eliza-mahoney others who stand out in our minds and have certain significance in our lives. For me, one such person is Mary Eliza Mahoney.

Mary was born in Massachusetts to Charles and Mary Jane. Early on Mary expressed an interest in nursing. At the New England Hospital for Women and Children Mary began her career in caring. Finally, in 1878, when Mary was thirty-three, she was admitted to the hospital’s nursing program.  
Of the forty-two students admitted to the program, only four made it to graduation. One of the four, Mary received her certification on August 1, 1879, thereby taking her place in history as the first African American professional nurse in this country! Mary’s career spanned forty years and her patients had nothing but praise for the care she gave. Mary was one of the original members of the Nurses Associated Alumnae of the United States and Canada (later known as the American Nurses Association or ANA).

Mary died on January 4, 1926 after a three year battle with breast cancer. She is buried in Woodlawn Cemetery, in Everett Massachusetts. The National African American Nursing Sorority, Chi Eta Phi , restored and maintains her gravesite. In 1973 they erected a monument to honor her life and accomplishments. 
 
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February 7, 2012 black-history-month-profile-mary-eliza-mahoney
<![CDATA[The Good Old Days of Home Care]]> http://www.hcrhealth.com/content/news/blog/the-good-old-days-of-home-care
The pager was my lifeline to the home office. When the office needed to contact me, I would get a page containing the office phone number. (The phone number followed by the numbers “911” was code for an urgent patient care need.) While in transit between patients without a cell phone, I would find the nearest pay phone to reply to the page. By the time a phone booth was successfully located, the person who generated the page would likely have left their desk to attend to another matter somewhere else in the office and this communication cycle would start again.

Paper documentation was completed to log the details of patient care. Photocopies of these notes were produced to build a “travel folder” to serve as a portable record. Unless I spoke directly with the nurse or social worker involved in the case or stopped by the medical records department to review the patient’s chart, there was no means of gleaning valuable clinical information about my patient without the physical documents in hand. 

A new era of home health care has dawned, and at HCR technology is at the heart of operations becoming an irreplaceable necessity. Today we have touch screen tablets connected to a wireless network available 24/7. Clinicians maintain a full medical record on the device through our cutting edge, industry-leading software.

Through the tip of a finger swipe, the clinician can access the patient’s referral, physician orders, diagnosis list, medications, and visit notes completed by each member of the interdisciplinary care team. Internet access can be utilized to retrieve valuable community resources or health-related information for the patient. 

Email alerts are readily apparent on the device, so each clinician can easily monitor and process information arriving from the office or fellow colleagues. Cell phones replace the old phone booths for field clinicians, allowing instantaneous communications on behalf of their patients. Now communication with the office from the field is easy, efficient, and effective.

The road to becoming an industry-leading provider has been paved with cutting-edge technology and skillfully navigated by the expertise and dedication of HCR employees. It is hard to imagine the barriers to quality care that once existed. Looking back, the good old days of home care weren’t actually that good after all.
 
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February 9, 2012 the-good-old-days-of-home-care
<![CDATA[Telehealth Monitoring Works!]]> http://www.hcrhealth.com/content/news/blog/telehealth-monitoring-works
The Cardiocom® systems are installed in the patient’s home for remote monitoring. Information is sent through a telephone or internet line and then we are able to monitor vital signs along with the symptoms of the disease. Reminders can also be sent to patients and calls made to help to improve overall patient compliance with treatment care plans. The goal is to identify symptomatic patients and intervene early to prevent unnecessary hospitalizations, as well as to support health outcomes, interdisciplinary communication, and optimize care.

Below is an example of how Telehealth monitoring can connect patients, home care clinicians, and their physicians to their daily status.

This patient was referred to our Telehealth Team for a diagnosis of heart failure. After several days of monitoring, we noticed a trend of elevated blood pressures in the morning. The blood pressures would range from 200's/100's in the morning to normal readings in the afternoon (per HCR standard parameter guidelines, normal BP readings are 160/80). The patient and physician were unaware this was happening. After contacting the physician and providing the Telehealth reports, the physician was able to make the necessary medication changes and the patient's blood pressures are now stable.

Telehealth provides your patients with the opportunity to be connected to their medical team daily. This gives patients and families a sense of security, confidence, and independence. Telehealth also provides for clinicians a regularly scheduled report to support your clinical assessments. Telehealth monitoring is an important part of a patient's home health care plan and provides valuable information to the entire healthcare team and the patient on a daily basis.

Many more HCR patients could benefit from Telehealth; the above is only one example of many. There have been numerous times when Telehealth has been an important and helpful tool providing daily monitoring and can help to truly provide thorough quality care. To learn more information about HCR’s Telehealth Program or to inquire directly, click here.  
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February 16, 2012 telehealth-monitoring-works
<![CDATA[Health Concerns in the African American Community]]> http://www.hcrhealth.com/content/news/blog/health-concerns-african-american-community
The National Institute of Health (NIH) reports that people of color have higher rates of cardiovascular diseases (high blood pressure, stroke), cancer, asthma and diabetes. Many African Americans were raised on “soul food” diets, which tend to be very high in fat, cholesterol, and sodium. We enjoy these foods and the way we prepare them. We have been reluctant to change what we eat or use healthier alternatives. The way we eat also has contributed to increased obesity rates in our community. (39% vs 24%).

People of color are also more likely to be without a primary care physician or health insurance. Some fear going to the doctor. They put off problems that could be treated or managed, until they have developed into something more serious. In Monroe County, among adults 18 years and older, African Americans (24%) are more likely than whites (12%) to report their health as fair or poor.

Now is the time to do what we can to improve our health and encourage a healthier diet for our families. Try recipes that have been developed, which teach ways to prepare the foods we enjoy, in more health conscious ways. We all want quantity of life, but that is no good without quality of life!
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February 23, 2012 health-concerns-african-american-community
<![CDATA[What is a Geriatric Care Manager]]> http://www.hcrhealth.com/content/news/blog/what-is-a-geriatric-care-manager
When a change of residence is necessary, a care manager can make recommendations about the appropriate level of housing, such as independent, assisted living, or nursing home. A care manager begins working with a family by completing a thorough assessment of the elder in their home environment. This includes a financial, legal, physical, and psychological evaluation.

Geriatric Care Managers often make referrals to other professionals, including elder law attorneys, in order to help protect the assets of the elderly individual so that care can be maintained for the rest of their lives. Geriatric Care Managers can also serve as a liasion for family members who live far from their parents or loved. They can help you better understand your loved one's personal and medical needs.

Today's seniors may transitions through many phases of health that require a variety of different services. Whether your family member has one or several physicians, a geriatric care manager can help communicate with them, managing appointments and care.
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April 3, 2012 what-is-a-geriatric-care-manager
<![CDATA[Celebrate Occupational Therapy Month!]]> http://www.hcrhealth.com/content/news/blog/celebrate-occupational-therapy-month
As an Occupational Therapist, I often smile when some of my new patients say to me, “Occupational Therapy? Why Occupational? I don’t need a job!” Sometimes patients are confused when they first hear the name of our profession. They also may not know why their physician has prescribed Occupational Therapy for them. Simply put, Occupational Therapy concentrates on what occupies a patient’s time. OT is designed to restore a patient's ability to perform tasks and rebuild independence allowing them to participate in daily activities, creating ways for them to live a full life no matter what!

Occupational Therapy concentrates on what matters the most to the patient. Occupational Therapists (OT) and OT Assistants focus on patients ‘doing’ whatever activities are meaningful to them. It is our goal to get beyond a patient’s illness or injury by developing solutions for them. These solutions may be adaptations for how to do a task, such as putting on socks without back pain… or making changes to a home, such as adding a shower chair, or helping patients alter their habits or routine because of failing vision. We use everyday activities as the means to enable people to thrive.

OT is a practice deeply-rooted in science and is ‘evidence-based,’ meaning the plan designed for each individual is supported by data, experience, and best practices which have been developed and proven over time.

Occupational Therapy looks at the whole person, including the psychological, physical, emotional, and social, and environmental. OT promotes health and the prevention of injury, illness, or disability (or to help patients live better with their ailments). Again, Occupational Therapy concentrates on what matters the most to the patient – allowing them to participate in daily activities and let them to live life to its fullest!

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April 11, 2012 celebrate-occupational-therapy-month
<![CDATA[Why you Should Have a Power of Attorney]]> http://www.hcrhealth.com/content/news/blog/power-of-attorney
Why is it so important? A Power of Attorney is a document that allows an individual (who you choose) to make decisions on your behalf. If something were to happen to you and you do not have a Power of Attorney, your loved ones would be forced to file for Guardianship.

Guardianship proceedings cost thousands of dollars and take valuable time. Think about who you would trust to make decisions on your behalf and visit an elder law attorney to have a Power of Attorney prepared.

A Power of Attorney was formerly a simple, one page document that you could download from the internet. Within the last several years this document was revised and it is now a longer and more complex document.  A power of attorney can be limited to a specific act or it can be general.  There are different types of power of attorney; the ones most related to medical care are referred to as durable and medical.

It is important to work with your family members and loved ones and decide who would best fulfill your wishes if you are no longer able to speak for yourself.  This is a serious decision and should be thought out, but it is also very important to make sure you complete a power of attorney as a part of your long term planning.
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April 17, 2012 power-of-attorney
<![CDATA[Parkinson's Disease and Home Care]]> http://www.hcrhealth.com/content/news/blog/parkinson-and-home-care
Several months ago, our team helped a patient in the community with parkinson disease who had fallen, broken her wrist and was relying on family to assist her daily whereas prior to her fall she was independent in her home. Physical therapy provided her with an exercise program, educated her on use of walker which she did not use before and educated her on ways to prevent freezing which may have caused her fall.

Occupational therapy assisted with making suggestions for safety in the home, cooking and getting dressed. She was also given exercises to strengthen her wrist. The nurse educated the patient on her parkinson medications, instructed on side effects and how to take the medications to ensure that her symptoms were under control. A social worker assisted the patient and family with community resource.

When she graduated from requiring home care services the patient then attended an exercise class in the community that was taught by one of her therapists as well as attending a support group provided by the homecare company. If you or someone in your family have parkinson disease, consider getting a referral from your doctor for homecare in order to live life to the fullest in your home!]]>
April 23, 2012 parkinson-and-home-care
<![CDATA[Top 10 Interviews Dos & Don'ts]]> http://www.hcrhealth.com/content/news/blog/top_10_interview_dos_and_donts_vanepps
Do – Have a good understanding of the company you are interviewing with and the position you are interviewing for. Ask your recruiter or HR representative to provide you with a position description and use the internet to research current company news, events, and general information on the company.
Don’t – Go into the interview without doing your research. Hiring managers gauge your interest in a position by how well you prepare for the interview. Not doing your homework prior to the interview could very well cost you the position.

Do – Dress well for the interview. As the old adage goes, “you never get a second chance to make a first impression.” This certainly holds true with interviewing. If you are unsure of what to wear it’s best to play it safe and dress for success.
Don’t – Dress too casual. If you are interviewing for a position that will allow you to dress more casually (i.e. most manufacturing jobs), then you may have some leniency. However, do not just assume that you can wear jeans and a t-shirt to an interview unless you are told you can by the HR Representative or Recruiter.

Do – Treat everyone you interact with respect and courtesy. Nobody should be viewed or treated as unimportant or lower regardless of their position within the company.
Don’t – Chew gum or bring your own food or beverage to the interview. Simply put, it is rude and disrespectful to the employer. If you are offered a beverage at the interview you may accept the offer but that’s it.

Do – Let the company know why you are the best fit for the position you are interviewing for. Tell them the skills you can bring to the table and why you should be chosen over the other candidates. Sit up straight and make eye contact. Ask for the job and be confident!
Don’t – Fidget or act uninterested during the interview. Many skilled interviewers will pick up on this immediately and cut the interview short if they do not feel that you are engaged and interested.

Do – Prepare questions in advance and be ready to ask those questions when the interviewer provides the opportunity. If an opportunity is not presented, feel free to ask the interviewer if you can ask a few questions as the interview is close to its conclusion.
Don’t – Be unprepared for the “typical” interview questions. Most interviewers ask questions such as: reasons why you left previous positions, what your greatest accomplishments are, and what interested you in the position. An internet search can provide you with a list of the most frequently asked questions asked during an interview.

Do – Be honest. If you were terminated from a position then tell the interviewer why without going into a tremendous amount of detail. Take responsibility for your actions and behaviors and provide examples of how you learned from your mistakes. Dishonesty is never a good way to start off a relationship with your employer and if it’s found out that you were dishonest, many employers immediately remove you from consideration.
Don’t – Talk ill of your former employers or supervisors. Even if you feel as though you were treated unfairly in a previous position, simply state that it was not a good fit and let it go. Never let yourself appear as bitter or angry.

Do – Ask for permission to take notes during your interview so that the interviewer knows you are interested and engaged. If possible, refer back to the notes when asking or answering a question; this will show the interviewer that you were paying attention and are engaged.
Don’t – Take your child, parents, spouse or anyone else to the interview with you. If you are not independent enough to attend an interview on your own, then you’re not ready to independently work a job.

Do – Respond to questions thoroughly and concisely and use your past experiences to answer the questions. When finished answering the question feel free to ask the interviewer if your reply addressed their question appropriately.
Don’t – Over or under-answer questions. Oftentimes when we are nervous during an interview we tend to do one of two things; 1) over-answer the question by getting into details about things unrelated to the original question, or 2) under-answer the question by providing one or two word answers and little detail. Do your best to be thorough and provide enough details to address the question without getting carried away.

Do – Listen closely to the interviewer and take the time to evaluate the company. An interview is a two-way street and you could very well find out something about a company during the interview process that would attract you or deter you from working there. A good cultural fit is very important on both sides.
Don’t – Leave your mobile device on during an interview. If you can leave it in your vehicle then do it. If you must have your phone with you then turn it off or put it on silent mode during the interview. Never answer a call or text during your interview.

Do – Ask for a business card and send a thank you note (handwritten or email) to each interviewer after the interview is complete. Your follow up after the interview will show your level of interest to those that you interviewed with.
Don’t – Give the impression that you are only interested in salary. Do not ask about salary or benefits until it is brought up by one of your interviewers. Focusing on salary may indicate that this is the only reason you want the position.

There you have it! While no interview techniques are guaranteed to get you hired, following the above guidelines will start you off on the right foot. The key is be prepared, be honest and do your best! Happy interviewing!
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December 6, 2012 top_10_interview_dos_and_donts_vanepps
<![CDATA[Social Work Month 2013: Weaving Threads of Resilience and Ad...]]> http://www.hcrhealth.com/content/news/blog/2013_social_work_month
"One of the most important issues for me in the Social Work Field is end-of-life. A NYS MOLST Form, Living Will, or a Health Care Proxy is one of the most important pieces of paper a person can sign so that their wishes are respected at their life's end. A person's end of life should be on his or her own terms and I think that each individual should set those wishes down on paper and appoint a responsible party to see that those wishes are carried out. I see too many family members who think are acting out of their own need, who perhaps can't let go, who keep a loved one alive although it is way beyond the normal scheme of things." ~Kathleen G. Rissew, HCR Social Worker

"The biggest issue for me is the number of uninsured in this country; particularly that of minority groups. There are an estimated 46.6 million people still uninsured in this country. 8.3 million are children and the numbers are disproportionately higher among African Americans, Hispanic, and immigrants to that of Caucasian." ~Robert Jean-Jacques, HCR Social Worker

"In my career as a social worker, I appreciate Eldersource. They are very helpful for our clients to add to the service HCR social workers provide." ~Sandy Smith, HCR Social Worker

"A Social Worker should be aware of community resources, whether it be an agency or contact person that you can contact to run items past as a second eye. It is helpful, very helpful to use your other social work team members as a sounding board and a resource." ~Sam Contreras, HCR Social Worker

"As a social worker, I feel strongly about educating people and giving them the tools and resouces to either help themselves or be able to participate in their care. I work hard to bring out people's strengths and the positives of their situation." ~Allison Fennell, HCR Social Worker

"Marian’s House is a contemporary home in a residential neighborhood that offers a retreat for those with memory impairment, and much needed respite for their caregivers. This day retreat is for people with early to mid-stage Alzheimer’s and other related dementias, offering meals, activities, supervision and specialized programming in a warm, residential setting. The house is specially designed for both one-on-one interaction and group activities. Respite is also available on weekends." ~Carolyn A. Maxim, LMSW



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March 19, 2013 2013_social_work_month
<![CDATA[Being an Occupational Therapist in the Home]]> http://www.hcrhealth.com/content/news/blog/being_an_ot_at_home Occupational Therapy in Home Care Melissa with patientAs I reflect back on my seven years as an occupational therapist (OT), working in a variety of settings, I consider home care as the most fulfilling job I’ve had so far. It has been the most rewarding and, at times, the most challenging. This is due to the complexity of patient care in the home.

As part of a multidisciplinary team, it is my job to support all patient needs. I take several factors into consideration when working with patients, these include: environmental, psychological factors (i.e. anxiety), pain, side effects of medication, vision deficits, cognitive function, and availability of caregiver support. It is an important and fundamental part of an OTs work to take all these factors into consideration. Only in this way are we able to effectively treat our patients and develop appropriate care plans.

A significant area that OTs address in the home is fall prevention.

The CDC reports $19.2 billion is spent annually on treating elderly for adverse effects of falls! Two thirds of those falls are preventable. Further, an estimated 25% of people 75 years and older restrict their activities due to the fear of falling. This fear leads affects a patients quality of life. Implementation of occupational therapy evidenced based interventions, continued reassessment of patient status, and modification of treatment plans can ensure progress and achievement of goals and also prevention of future falls.

OTs are thoroughly trained to evaluate intrinsic and extrinsic factors related to falls. Once we’ve determined these factors we then educate and train patients and families on proper safety awareness for activities of daily living (i.e. dressing, bathing, and grooming) and instrumental activities of daily living (i.e. laundry, meal preparation, and housekeeping). By structuring a patient’s environment and educating patients and caregivers to prevent injury and optimize performance OTs maximize overall quality of life.

Allow me to share a “fall risk” success story...

I recently evaluated and treated an elderly patient who lives alone in a rural area with minimal caregiver support. I made several safety suggestions within the home, but the one area I was most concerned about was the bathtub. The patient was not able to get his legs over the side of the tub, his balance was unsteady, and he only had one suction cup grab bar to support him when transferring in and out of the bathtub. I suggested a tub bench, showed him a picture and even told him how he could obtain one free of charge from the loan closet. He responded that he was “not interested” and that he would “just wait until [he was] strong enough to get back into the tub.”

Being as stubborn as he was, I contacted the caregiver and gave him the information for getting a tub bench from the local loan closet. The caregiver happily agreed. However, when I arrived for a follow-up visit, and even before I could even get my bag off my shoulders, the patient said “there was no way [he was] going to be able to use ‘that thing’ (the tub bench).” I replied “okay, but since we have it here now I think we should at least see how it works and who knows maybe you’ll like it.” He reluctantly agreed. After setting up the bench and training him on proper technique he tried it out. Amazingly, the first words from his lips were “wow! I think this is going to work. I can’t wait to take a shower now.” The patient now has better quality of life because he can shower independently and safely, and I can sleep at night knowing he has a significantly decreased chance of falling in the shower.
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April 25, 2013 being_an_ot_at_home