New York State's Home Care Solution

HCR’s interdisciplinary team collaborates to improve the quality of life at all stages of disease processes. Having a nurse on call 24 hours a day to answer questions, educate, and facilitate symptom control reduces the frequency of hospital visits and helps to ease caregiver and patient concerns.

Our Palliative Care goals include:
  • Empowering the patient and family to take the lead in their care.
  • Educating patients and families to understand their disease process.
  • Ensuring access to information and counseling regarding patient options to encourage informed decision making.
  • Reducing stress and anxiety for the patient and family.
  • Ensuring access to all areas of symptom and pain management needs including physical, psychological, emotional, and spiritual aspects of care.
  • Providing education and support to encourage completing Advance Directives.
  • Collaborating to provide a smooth transition of care across care settings.
  • Providing the best quality of life possible for people facing a serious illness.

Customer Corner

"[HCR's] Hispanic Team Coordinators have been wonderful and very caring; however, there is one that has stood out. Mark Cuevas is an exceptional employee. There are so many qualities about him that are outstanding. His communication skills are excellent. He is prompt, courteous, and patient. My calls are always answered without delay and he makes sure to touch base with us to assure that the family is comfortable with the coordinating schedules…I am so impressed with Mark’s extraordinary professionalism and sensitivity. "

~ Maria D.S.