New York State's Home Care Solution

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Truly Supporting Transcultural Care

By Dave Carro, Marketing Manager

HCR Home Care knows our patients need a home health care organization that truly understands cultural preferences regarding health and wellness. Our culture-based care models specifically address the Hispanic, African American, and Ukrainian communities in Monroe County.

HCR employs specially-trained and culturally competent health care professionals, and engages in evidence-based health care practices. The transcultural team received cultural competency training and certification by the founder of transcultural nursing, Dr. Madeline Leininger and transcultural nursing experts Dr. Margaret Andrews and Dr. Marilyn McFarland.

Our goal is to meet needs in a culturally sensitive manner most appropriate to patients and their family members. HCR respects and supports family traditions, religious beliefs, and language requirements – bilingual staff provides the expert care patients expect and deserve. Educational materials and other printed directives are available in Spanish, Ukrainian, and Russian. HCR also understands and supports unique food traditions – our diabetic and heart-healthy meal plans have been thoughtfully developed according to cultural preferences.

While the number of transcultural patients at HCR Home Care may not be as large as other groups we serve, their significance is the same. It is our responsibility to do everything in our power to live up to our mission of quality care… regardless of cultural or language barriers. At HCR, it’s something we do every day.
posted on April 30, 2010