New York State's Home Care Solution

Corporate Compliance

At HCR, we are committed to high standards of ethics, integrity, professionalism and compliance. We have a comprehensive program which enables us to prevent fraud, abuse and waste in our agency operations. To view our Compliance Plan and Code of Conduct, Click Here.

To make a report of suspected fraud, waste, abuse or other improper conduct that you believe may have occurred; contact the HCR Compliance Officer at 585-272-1930 or you may call the anonymous toll-free Hotline at 1-866-875-2974.

HCR participates in the New York State Delivery Reform Incentive Program (DSRIP). To obtain information for reporting compliance concerns for the DSRIP Program, Click Here.


Customer Corner

"I want to thank you for the wonderful care that you provided during the last few months… Your kindness and your attention meant a great deal to [me], and it gave all of us peace of mind."

~ Beth J.